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      First Student

      Engaged Employer

      First Student reviews

      3.7

      69% would recommend to a friend

      (3,730 total reviews)

      John Kenning

      70% approve of CEO

      65% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Work/Life balance

      3.5

      Culture & values

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      3.3

      Senior management

      First Student has an employee rating of 3.7 out of 5 stars, based on 3,730 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Student employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      Apr 25, 2026

      Good pay, but rules are poorly enforced

      Driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay for driving is good, however, "driving is only part of the job description. May be well compensated for contracted substitute driver in other locations

      Cons

      Although there are rules to establish safe, orderly environments for riders and drivers, they are not enforced, and appear symbolic and subjective. Drivers have to bow to whomever decides how it will be handled instead of what the actual rules dictate, creating unnecessary chaos. There also appears to be a good amount of favoritism at this location and company rules and regulations are rarely enforced across the board, resulting in employees doing as they please with little to no repercussions.

      2.0
      Apr 17, 2026

      If you would just listen

      School bus driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is great if applied for hours you work

      Cons

      Management is disconnected from the field. They can tell you what to do but refuse to listen at issues (including safety issues)

      2.0
      Apr 12, 2026

      Good company, location needs improvement

      School bus driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      High pay for part-time work.

      Cons

      Seniority system doesn’t appear to mean anything. Bathroom doors which can’t be locked. Employer grades performance using a driver tablet, but the speed limits on the tablets don’t match posted limits; nor is there any incentive to meet the performance metrics. Employer assigns extra routes and then reassigns to another employee at last minute with no explanation. Local management is disconnected from employees and doesn’t always follow thru on action they commit to perform.

      Viewing 16 - 18 of 3,730 Reviews
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      ReviewsFirst Student reviews

      Glassdoor has 5,104 First Student reviews submitted anonymously by First Student employees. Read employee reviews and ratings on Glassdoor to decide if First Student is right for you.