First Student reviews

3.7

69% would recommend to a friend

(3,734 total reviews)

John Kenning

72% approve of CEO

65% positive business outlook

First Student has an employee rating of 3.7 out of 5 stars, based on 3,734 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Student employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The people were nice, weekly pay

Cons

I was not given my last pay check, I emailed multiple times and even went in to get it, I still have yet to receive it, I worked 13 hours and they took the hours I worked off my paystub

4.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good coworkers Good kids Thorough, paid CDL training

Cons

Communication discrepancies Inherently unpredictable environment Occasional short notice schedule/route adjustments or additions

3.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great mission. The people around the enterprise are generally there for the mission and values and all work very hard. It's very fast paced, which can be good for some people but may alienate others.

Cons

Volatile change situation - Change often comes at the expense of creating a positive culture, and not including the large employee population to share their thoughts and rationale when implementing large, organization wide change initiatives leading to burnout. Many employees in corporate and senior leadership positions are fearful for their jobs due to multiple, org restructures happening back to back in a less than 12-month period.

Viewing 283 - 285 of 3,734 Reviews

Glassdoor has 5,108 First Student reviews submitted anonymously by First Student employees. Read employee reviews and ratings on Glassdoor to decide if First Student is right for you.