First Watch Operations Manager reviews

4.3

83% would recommend to a friend

(125 total reviews)
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Chris Tomasso

95% approve of CEO

83% positive business outlook

Operations Manager employees have rated First Watch with 4.3 out of 5 stars, based on 125 company reviews on Glassdoor. This indicates that most Operations Manager professionals have an excellent working experience there. First Watch is rated 27% above average by Operations Manager professionals compared to other employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

125 reviews
5.0
Aug 23, 2025

CAFE Training

Recommend
CEO approval
Business Outlook

Pros

CAFE Training can be very helpful and informative in getting you to where you need to be in your development. It also helps when you have a great and knowledgeable mentor/trainer. The training is pre set on a day to day basis .

Cons

The training is pre set on a day to day basis which can be all over the place. You are required to know a majority of things when most of those things aren’t covered in training only because you never had to deal with a certain situation.

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First Watch Response
11mo
Thank you so much for your review. Hearing how much you enjoyed your C.A.F.E. training makes us happy. We appreciate your feedback as it helps us improve the experience of our employees. It sounds like you’re a hard-working team player and for that we thank you!
5.0
Jul 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Structured CAFE training with clear expectations Positive team atmosphere and supportive leadership

Cons

Fast pace can feel intense at times Sometimes it’s hard to balance training with actual shift demands

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First Watch Response
12mo
Thanks for taking the time to submit your great review! We are thrilled to hear your positive feedback with training and that you enjoy the atmosphere. We make every effort to show appreciation for our teams and listen to their concerns. Your feedback will help us improve the experience of our employees. We appreciate you!
5.0
Jul 15, 2025

Amazing Company

Recommend
CEO approval
Business Outlook

Pros

Great benefits. Supportive company. Room for growth and development. No evenings.

Cons

You get used to it, but the early mornings and long hours. Also typical for restaurant management so not exactly a true CON.

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First Watch Response
1y
Thank you for taking the time to share your positive experience working at First Watch! We love to hear that you enjoy the benefits, support, and growth . We appreciate you and your review!
Viewing 10 - 12 of 125 Reviews

Glassdoor has 1,926 First Watch reviews submitted anonymously by First Watch employees. Read employee reviews and ratings on Glassdoor to decide if First Watch is right for you.