Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

32% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"great people to work with and knowledgeable managers" ((in 43 reviews)); "401k plus pension" ((in 18 reviews)); "+ great coworkers" ((in 16 reviews)); "Good work environment" ((in 15 reviews)); "Employees were great" ((in 15 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 34 reviews)); "No work life balance here" ((in 24 reviews)); "Upper management does not care about employee morale." ((in 24 reviews)); "No training, many open positions, fend for yourself." ((in 12 reviews)); "Constant layoffs." ((in 12 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

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FirstEnergy

FirstEnergy reviews

2.7

32% would recommend to a friend

(636 total reviews)

Brian X. Tierney

13% approve of CEO

20% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Diversity & inclusion

2.8

Career opportunities

2.5

Work/Life balance

2.2

Culture & values

1.9

Senior management

FirstEnergy has an employee rating of 2.7 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 26% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

636 reviews

5.0

Dec 10, 2017

Solid company

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Pay flexibility with schedules Holiday pay amongst other benefits Good leadership Company gives you the ability to advance within Company is getting better at recognizing the work you put in

Cons

Unrealistic goals at times Being on call 24/7-365 can have its disadvantages if you have a family. For those that want to make money, it’s a good thing.

4.0

Dec 4, 2017

Substation Design Engineer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Work/Life Balance is great -Job Security and 401k -Lots of exciting problems to Solve -Great first job after College to get immersed in the Power Industry. -The Senior Supervisors are willing to teach you if you ask the right questions. -Once in a lifetime projects for the next few years. -The people are great, smart knowledgeable, and from all walks of life. -Learn how a Fortune 200 Company Functions

Cons

-Slow moving to get a promotion even with significant increase in job responsibilities. -The real upper management is in Akron, if you want to be a Director it's awfully hard if your in a satellite office. -Dates, Schedules, Work Hours are always in flux for the good and the bad. -Lots of moving parts and it's easy to get lost in the system.

5.0

Nov 28, 2017

Revives

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pay hours management benefits and location.

Cons

No longer being a part of the team.

Viewing 409 - 411 of 636 Reviews

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Jobs at FirstEnergy

Customer Service Representative

Transitional Meter Reader - IJ-0654

Customer Service Representative

Meter Reader B - Local 2357

Kingwood, WV

View job