Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

32% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"great people to work with and knowledgeable managers" ((in 43 reviews)); "401k plus pension" ((in 18 reviews)); "+ great coworkers" ((in 16 reviews)); "Good work environment" ((in 15 reviews)); "Employees were great" ((in 15 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 34 reviews)); "No work life balance here" ((in 24 reviews)); "Upper management does not care about employee morale." ((in 24 reviews)); "No training, many open positions, fend for yourself." ((in 12 reviews)); "Constant layoffs." ((in 12 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

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FirstEnergy

FirstEnergy reviews

2.7

32% would recommend to a friend

(636 total reviews)

Brian X. Tierney

13% approve of CEO

20% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Diversity & inclusion

2.8

Career opportunities

2.5

Work/Life balance

2.2

Culture & values

1.9

Senior management

FirstEnergy has an employee rating of 2.7 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 26% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

636 reviews

2.0

Jul 12, 2017

Engineer

Recommend

CEO approval

Business Outlook

Pros

Good salary upon initial hire, challenging work, job security, it pays the bills. Co-workers are great!

Cons

Many Managers are not engaged. Individual chosen for Supervision lack leadership and technical skills. Once hired inside the company, it is a good old boy network with what staff referred to as smokers and jokers. That is a major problem in improper decisions, promotions and raises. Producers and commitment are not recognized criteria and it results in most part in an unhappy work environment.

2.0

Jul 10, 2017

Oh That FirstEnergy

Ex-manager

Recommend

CEO approval

Business Outlook

Pros

Some day it might be a good place to be employed

Cons

I have found that management from Managers and up, not all, but over half in Operation are really bad

3.0

Jul 9, 2017

FirstEnergy Dev

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flex time. Remote work from homw

Cons

Older tech, legacy support, on call 24/7

Viewing 421 - 423 of 636 Reviews

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Jobs at FirstEnergy

Customer Service Representative

Transitional Meter Reader - IJ-0654

Customer Service Representative

Administrative Coordinator