Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

32% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"great people to work with and knowledgeable managers" ((in 45 reviews)); "+ great coworkers" ((in 20 reviews)); "Has decent benefits and a pension." ((in 16 reviews)); "Salary is good." ((in 15 reviews)); "Employees were great" ((in 14 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 33 reviews)); "upper management at local operating companies do not care about employees" ((in 26 reviews)); "No work life balance here" ((in 24 reviews)); "Bad leadership, just laid off a ton of people but are giving raises to top executives and promoting more officers." ((in 12 reviews)); "No training, many open positions, fend for yourself." ((in 11 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

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FirstEnergy

FirstEnergy reviews

2.7

32% would recommend to a friend

(636 total reviews)

Brian X. Tierney

13% approve of CEO

20% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Diversity & inclusion

2.8

Career opportunities

2.5

Work/Life balance

2.2

Culture & values

1.9

Senior management

FirstEnergy has an employee rating of 2.7 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 26% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

636 reviews

4.0

Apr 17, 2017

Great pay but an uncertain future

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Job pays well but the outlook in this part of the company is cloudy at best.

Cons

Benefits could be better, insurance premiums rise every year with less coverage

3.0

Apr 14, 2017

FirstEnergy

Programmer/analyst

Recommend

CEO approval

Business Outlook

Pros

It is a large company with a diverse set of job requirements and locations allowing for the ability to pursue different work experiences and settings, expand knowledge and experience base.

Cons

Outside of Merger events, the company has been shrinking (along with most similarly positioned enterprises) for the last forty years. Frequent shifts in business emphasis and goals have made it very difficult to ever feel secure in almost any position.

5.0

Apr 11, 2017

Great Company to Have a Career At

Transmission systems operator

Recommend

CEO approval

Business Outlook

Pros

Challenging work environment, with excellent resources and a very encouraging team atmosphere. Employee pay is very good, and seems to be very competitive to the industry. Also benefits are great (despite what older employees might claim as they had even better benefits at one point).

Cons

Most of the positions are high stress positions, that require excellent attention to detail and an understanding of complex subject matter. Due to the nature of the work, many job responsibilities or tools are in constant flux. The electric system itself is very dynamic and it requires people in the power industry to be very excellent at dynamic problem solving.

Viewing 430 - 432 of 636 Reviews

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Jobs at FirstEnergy

Customer Service Representative

Customer Service Representative

Transitional Meter Reader - IJ-0654

Administrative Coordinator