Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

33% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good Benefits and Paid Time Off" ((in 67 reviews)); "great people to work with and knowledgeable managers" ((in 44 reviews)); "Work Life Balance is great" ((in 22 reviews)); "Benefits are very good and salary is competitive." ((in 18 reviews)); "+ great coworkers" ((in 18 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 31 reviews)); "Upper management does not care about employee morale." ((in 24 reviews)); "No training, many open positions, fend for yourself." ((in 12 reviews)); "Constant layoffs." ((in 11 reviews)); "Bad leadership, just laid off a ton of people but are giving raises to top executives and promoting more officers." ((in 11 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

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FirstEnergy

FirstEnergy reviews

2.7

33% would recommend to a friend

(636 total reviews)

Brian X. Tierney

14% approve of CEO

21% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Diversity & inclusion

2.8

Career opportunities

2.5

Work/Life balance

2.2

Culture & values

1.9

Senior management

FirstEnergy has an employee rating of 2.7 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 26% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

636 reviews

2.0

Feb 20, 2015

Pay is good, but not worth the physical and mental toll it will take on you

Nuclear security

Recommend

CEO approval

Business Outlook

Pros

pay, some of the people you meet will be great.

Cons

continue to cut benefits tons of forced overtime upper management completely unqualified insane rules to follow set up for failure no room for promotions or advancement past mistakes repeated, so same issues continue to arise lack of leadership in shift supervision Total control of your life. Have to submit blood sample once a year to medical

3.0

Feb 19, 2015

I have had a good experience at FE, I was a original employee Allegheny Power when they bought our company out.

Substation design engineer

Recommend

CEO approval

Business Outlook

Pros

Compensation is competitive. Enjoy the people.

Cons

Personal Growth is slow here in terms of moving up. In some cases a 3 person job is expected to be done by one person. Work moral is low.

4.0

Feb 17, 2015

Customer service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great work hours and benefits

Cons

Not flexible when scheduling earned vacation pay

Viewing 529 - 531 of 636 Reviews

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Jobs at FirstEnergy

Customer Service Representative

Transitional Meter Reader - IJ-0654

Customer Service Representative

Administrative Coordinator

Administrative Coordinator