Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

33% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good benefits and vacation time" ((in 72 reviews)); "great people to work with and knowledgeable managers" ((in 42 reviews)); "Work Life Balance is great" ((in 22 reviews)); "+ great coworkers" ((in 20 reviews)); "Salary is good." ((in 18 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 32 reviews)); "Upper management does not care about employee morale." ((in 23 reviews)); "Bad leadership, just laid off a ton of people but are giving raises to top executives and promoting more officers." ((in 14 reviews)); "The company is constantly announcing layoffs." ((in 12 reviews)); "No training, many open positions, fend for yourself." ((in 9 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

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FirstEnergy

FirstEnergy reviews

2.7

33% would recommend to a friend

(636 total reviews)

Brian X. Tierney

14% approve of CEO

21% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Diversity & inclusion

2.8

Career opportunities

2.5

Work/Life balance

2.2

Culture & values

1.9

Senior management

FirstEnergy has an employee rating of 2.7 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 26% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

636 reviews

2.0

Mar 20, 2013

Dream Killer

Senior distribution specialist

Recommend

CEO approval

Business Outlook

Pros

*Stable Job *Overtime Pay *Some good employees still employed

Cons

*Corporate mentality *Employee unfriedly *Money above ethics *Ohio based favortism

3.0

Feb 18, 2013

Decent Company to work for, great benefits

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Great Benefits, Great pay. Atmosphere is relatively good. I worked in the new west akron campus building. Nice people to work with. Had a fitness area on-site. They hire a lot of interns so it is a good place to get in the door. They will definitively give you a lot of work to do.

Cons

Not everyone gets equal opportunity towards training. Expected to learn on the job and master it on your own when you have never done a certain skill set before. Not everyone who is a team lead or manager has the time to do proper training because they are spread so thin with their time. Ability to be promoted requires you to sell your sole. If you aren't a kiss ass who likes to constantly work past a standard 40 hour shift, you get bypassed. promotions come from senior level management who don't know you. If you are a programmer or have a position that is tough to hire someone, then you get better treatment, but if you are in a position that has lots of options, then you are seen as expendable.

2.0

Feb 2, 2013

JCP&L Could be a Great Place

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Steady work with the number of storms and outages there is always work

Cons

Management is horrible, dont appreciate the employees. upper management is disconnected from the day to day operations. there is no trust too much manipulation goes on. Cant trust anyone. The environment is cut throat. The only thing that matter are the numbers they need to invest in the infrastructure to help avoid the number of customer outages they have

Viewing 583 - 585 of 636 Reviews

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Jobs at FirstEnergy

Customer Service Representative

Transitional Meter Reader - IJ-0654

Administrative Coordinator

Administrative Coordinator