Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

33% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good benefits and vacation time" ((in 72 reviews)); "great people to work with and knowledgeable managers" ((in 42 reviews)); "Work Life Balance is great" ((in 22 reviews)); "+ great coworkers" ((in 20 reviews)); "Salary is good." ((in 18 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 32 reviews)); "Upper management does not care about employee morale." ((in 23 reviews)); "Bad leadership, just laid off a ton of people but are giving raises to top executives and promoting more officers." ((in 14 reviews)); "The company is constantly announcing layoffs." ((in 12 reviews)); "No training, many open positions, fend for yourself." ((in 9 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

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FirstEnergy

FirstEnergy reviews

2.7

33% would recommend to a friend

(636 total reviews)

Brian X. Tierney

14% approve of CEO

21% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Diversity & inclusion

2.8

Career opportunities

2.5

Work/Life balance

2.2

Culture & values

1.9

Senior management

FirstEnergy has an employee rating of 2.7 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 26% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

636 reviews

3.0

Jul 18, 2012

Ok to work for.

Customer service

Recommend

CEO approval

Business Outlook

Pros

Good hours, overtime and decent working conditions.

Cons

No job security and supervisors are a bit flaky at times.

5.0

Jun 16, 2012

Great place to work and have a career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly enviroment, Fantastic benefits, good management

Cons

interview process was very long

3.0

Jun 14, 2012

Benefits are Getting Worse

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good health insurance, competitive salary, good working conditions. IT actually functions better than at many other large companies.

Cons

The time to have started at FirstEnergy was a few decades ago. Old timers have great pensions. After every merger, a lot of heads roll.

Viewing 595 - 597 of 636 Reviews

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Jobs at FirstEnergy

Transitional Meter Reader - IJ-0654

Meter Reader B - Local 2357

Distribution Associate - Erie, PA