FirstEnergy reviews

2.7

33% would recommend to a friend

(636 total reviews)
avatar

Brian X. Tierney

14% approve of CEO

21% positive business outlook

FirstEnergy has an employee rating of 2.7 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 26% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

636 reviews
3.0
May 26, 2025
Recommend
CEO approval
Business Outlook

Pros

When it was remote, great training, good pay, union benefits. Fast up training as long as you meet your numbers. Good direct management communication. Fast teams response when needed on calls

Cons

Return to office enforced, non stop calls with strict KPI. Overtime hours everyday. Working overtime tied to performance. On call is worked for regular calls and not just storm outages

3.0
Jan 27, 2025

Slow Grind

Recommend
CEO approval
Business Outlook

Pros

Decent benefits but fairly standard industry wide.

Cons

Most interesting work is contracted out to engineering firms. Company prioritizes HR mandated quotas over tenure and experience.

3.0
Mar 20, 2024

Meh

Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits with ample PTO and overtime availability

Cons

Understaffed and not a very good atmosphere, especially after recent mass retirements and firings.

Viewing 100 - 102 of 636 Reviews

Glassdoor has 726 FirstEnergy reviews submitted anonymously by FirstEnergy employees. Read employee reviews and ratings on Glassdoor to decide if FirstEnergy is right for you.