Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

33% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"great people to work with and knowledgeable managers" ((in 44 reviews)); "Work Life Balance is great" ((in 23 reviews)); "+ great coworkers" ((in 20 reviews)); "Employees were great" ((in 17 reviews)); "Salary is good." ((in 14 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 32 reviews)); "upper management at local operating companies do not care about employees" ((in 26 reviews)); "The company is constantly announcing layoffs." ((in 13 reviews)); "No training, many open positions, fend for yourself." ((in 11 reviews)); "Bad leadership, just laid off a ton of people but are giving raises to top executives and promoting more officers." ((in 10 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

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FirstEnergy

FirstEnergy reviews

2.7

33% would recommend to a friend

(636 total reviews)

Brian X. Tierney

14% approve of CEO

21% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Diversity & inclusion

2.8

Career opportunities

2.5

Work/Life balance

2.2

Culture & values

1.9

Senior management

FirstEnergy has an employee rating of 2.7 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 26% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

636 reviews

1.0

Mar 14, 2025

It’s gone downhill with the new CEO Brian Tierney

Engineer

Recommend

CEO approval

Business Outlook

Pros

Clean bathrooms and potable water in most locations

Cons

Constantly hiring contractors instead of employees. They laid off and offered early retirement to 700 employees in 2023 and didn’t replace any of them. Now a hiring freeze and more layoffs. If the community is wondering why the company provides poor service it’s the new CEO hiring 100 new c suite executives and laying off the low level employees that actually get the work done. The company sure loves to tout how diverse the c suites are but director level and below are almost exclusively white men

2.0

Mar 13, 2025

No work/life balance

Adminstrative assistant

Recommend

CEO approval

Business Outlook

Pros

The company pays a decent wage and has good benefits.

Cons

There is minimal work/life balance. Upper management does not care about employee morale. They company adopted a remote/hybrid model and has now decided to take that away after people had made major changes to their lives. This shows the lack of trust the company has in it's employees.

3.0

Feb 28, 2025

They pay you just enough to put up with the place

Lineman

Recommend

CEO approval

Business Outlook

Pros

401k, 4 day work week, good pay

Cons

Too many over paid leaders that change how the company is ran a few times a year. No bonuses for the working employees while the president revived a very large one

Viewing 106 - 108 of 636 Reviews

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Jobs at FirstEnergy

Transitional Meter Reader - IJ-0654

Customer Service Representative

Customer Service Representative

Administrative Coordinator