Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

32% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"great people to work with and knowledgeable managers" ((in 43 reviews)); "Salary is good." ((in 20 reviews)); "+ great coworkers" ((in 20 reviews)); "Employees were great" ((in 16 reviews)); "401k plus pension" ((in 15 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 32 reviews)); "No work life balance here" ((in 23 reviews)); "Upper management does not care about employee morale." ((in 23 reviews)); "Constant layoffs." ((in 13 reviews)); "Bad leadership, just laid off a ton of people but are giving raises to top executives and promoting more officers." ((in 11 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

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FirstEnergy

FirstEnergy reviews

2.7

32% would recommend to a friend

(636 total reviews)

Brian X. Tierney

13% approve of CEO

20% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Diversity & inclusion

2.8

Career opportunities

2.5

Work/Life balance

2.2

Culture & values

1.9

Senior management

FirstEnergy has an employee rating of 2.7 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 26% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

636 reviews

2.0

Jul 1, 2009

Be careful!

Recruiter

Recommend

CEO approval

Business Outlook

Pros

A lot of training opportunties.

Cons

Never had time for training. No work/life balance. Turnover rate was in the high double digits and management kept blaming the people leaving! No autonomy to make your own decisons about what would be strategic or good for the business, majority of decisions were based on political outcomes.

3.0

Jan 17, 2009

Hope for Perry after two consecutive INPO 4 reviews?

Instrumentation and controls technician

Recommend

CEO approval

Business Outlook

Pros

Best salaries in the immediate area. Opportunity to transfer to positions at other plants within the holding company for career advancement, if you are willing to move.

Cons

Far too cost conscious... saving pennies results in costing millions at Perry. After 25 years of neglect, there are finally signs of funding being released to upgrade and maintain major equipment, but there are already signs of backing off. Two straight INPO 4 ratings seemed to shake things up in Akron (Corp headquarters), I HOPE they don't go back to "business as usual".

1.0

Jun 16, 2026

Terrible management has ruined a once solid company

Analyst v

Recommend

CEO approval

Business Outlook

Pros

Not much anymore - was once a solid company

Cons

Terribly managed since Tierney and his cronies took the helm

Viewing 148 - 150 of 636 Reviews

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Jobs at FirstEnergy

Customer Service Representative

Customer Service Representative

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