Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

33% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good Benefits and Paid Time Off" ((in 66 reviews)); "great people to work with and knowledgeable managers" ((in 42 reviews)); "Work Life Balance is great" ((in 21 reviews)); "+ great coworkers" ((in 20 reviews)); "Employees were great" ((in 16 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 28 reviews)); "Can't tell what upper management actually DO." ((in 23 reviews)); "No training, many open positions, fend for yourself." ((in 12 reviews)); "Constant layoffs to save a dollar" ((in 12 reviews)); "Leadership and management are either vague or unheard of." ((in 11 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

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FirstEnergy

FirstEnergy reviews

2.7

33% would recommend to a friend

(635 total reviews)

Brian X. Tierney

14% approve of CEO

21% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Diversity & inclusion

2.8

Career opportunities

2.5

Work/Life balance

2.2

Culture & values

1.9

Senior management

FirstEnergy has an employee rating of 2.7 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 26% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

635 reviews

1.0

Jan 14, 2026

Negative stars

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They offer insurance, and a pension

Cons

Incompetent executives who actively hate their employees and brainstorm ways to make their lives worse.

1.0

Nov 2, 2025

Run away as fast as you can from FE

Director

Recommend

CEO approval

Business Outlook

Pros

Enjoyable work and challenging assignments

Cons

Executive Leadership is worst I have ever seen. No loyalty and everyone is expendable. Lying is a way of life with this executive team.

1.0

Jul 9, 2025

Everything is terrible!!!!

Business analyst

Recommend

CEO approval

Business Outlook

Pros

There are none. Don't waste your time with this poorly ran company.

Cons

Everything. The benefits are garbage. Mandated return to office, pushed by higher execs who are extremely out of touch with reality. There's no flexibility at all. There has been a drastic shift since new leadership has taken over, and it just continues to plummet.

Viewing 16 - 18 of 635 Reviews

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Jobs at FirstEnergy

Transitional Meter Reader - IJ-0654

Meter Reader B - Local 2357

Planner Scheduler/Readiness Coordinator