Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

32% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good Benefits and Paid Time Off" ((in 79 reviews)); "great people to work with and knowledgeable managers" ((in 41 reviews)); "Salary is good." ((in 20 reviews)); "+ great coworkers" ((in 16 reviews)); "Employees were great" ((in 14 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 33 reviews)); "Upper management does not care about employee morale." ((in 25 reviews)); "No work life balance here" ((in 22 reviews)); "Constant layoffs to save a dollar" ((in 11 reviews)); "No training, many open positions, fend for yourself." ((in 10 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

FirstEnergy reviews

2.7

32% would recommend to a friend

(636 total reviews)

Brian X. Tierney

13% approve of CEO

20% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FirstEnergy has an employee rating of 2.7 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 26% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

636 reviews

3.0

Jan 2, 2023

Changing Culture

Executive

Recommend

CEO approval

Business Outlook

Pros

Salary is great - plus bonus which are typically above target PTO benefits are good DEI culture is expanding Great people Have typically promoted from within

Cons

Health care is HSA Always some firedrill around financials and hitting EPS - too focused on shareholder value Work - life balance can be tough with emergencies May no longer be promoting from within Reputation is crap due to CEO Issue

2.0

Jan 2, 2023

Low Employee Morale

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Good pay and benefits. You get a good amount of PTO days. A lot of positions are work from home now which is a plus.

Cons

Employee morale is the lowest I have ever seen. Upper management had not listened to employees repeatedly bringing up concerns about work/life balance, inflation, or positions not being backfilled which has led to people doing the work of 2+ people.

3.0

Dec 30, 2022

Call Center

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Lots of overtime available if you want it

Cons

Storm duty at keast every 6 weeks which you're on call for.

Viewing 220 - 222 of 636 Reviews

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Jobs at FirstEnergy

Transitional Meter Reader - IJ-0654

Customer Service Representative

Customer Service Representative

Meter Reader B - Local 2357

Kingwood, WV

View job

FirstEnergy

FirstEnergy reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Changing Culture

Low Employee Morale

Call Center

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Jobs at FirstEnergy