Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

32% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good Benefits and Paid Time Off" ((in 79 reviews)); "great people to work with and knowledgeable managers" ((in 41 reviews)); "Salary is good." ((in 20 reviews)); "+ great coworkers" ((in 16 reviews)); "Employees were great" ((in 14 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 33 reviews)); "Upper management does not care about employee morale." ((in 25 reviews)); "No work life balance here" ((in 22 reviews)); "Constant layoffs to save a dollar" ((in 11 reviews)); "No training, many open positions, fend for yourself." ((in 10 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

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FirstEnergy

FirstEnergy reviews

2.7

32% would recommend to a friend

(636 total reviews)

Brian X. Tierney

13% approve of CEO

20% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FirstEnergy has an employee rating of 2.7 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 26% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

636 reviews

5.0

Oct 4, 2022

CSA

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

Good benefit and room to grow

Cons

No work life balance , too much mandatory ot

2.0

Sep 13, 2022

Great place to build experience at the cost of your mental health

Project manager

Recommend

CEO approval

Business Outlook

Pros

Great pay, fast-paced environment, interesting projects

Cons

Upper level (management) personnel seemed jaded, experienced quite a bit of racism and SA and was brushed off when I tried to report it. Working at the plant can be brutal, with horrible work-life balance.

3.0

Sep 12, 2022

Distribution Design

Distrbution technician

Recommend

CEO approval

Business Outlook

Pros

The work times are very flexible Work environment is usually okay

Cons

Slow to promoto Understaffed Pressure to work over without pay

Viewing 238 - 240 of 636 Reviews

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Jobs at FirstEnergy

Customer Service Representative

Transitional Meter Reader - IJ-0654

Customer Service Representative

Meter Reader B - Local 2357

Kingwood, WV

View job