Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

32% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"great people to work with and knowledgeable managers" ((in 42 reviews)); "+ great coworkers" ((in 19 reviews)); "Salary is good." ((in 17 reviews)); "Good work environment" ((in 15 reviews)); "Good pension competitive wage union" ((in 15 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 31 reviews)); "upper management at local operating companies do not care about employees" ((in 26 reviews)); "No work life balance here" ((in 21 reviews)); "Constant layoffs to save a dollar" ((in 12 reviews)); "No training, many open positions, fend for yourself." ((in 10 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

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FirstEnergy

FirstEnergy reviews

2.7

32% would recommend to a friend

(636 total reviews)

Brian X. Tierney

13% approve of CEO

20% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (636 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FirstEnergy has an employee rating of 2.7 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 26% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

636 reviews

5.0

May 8, 2022

Great

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits and pay dure to union

Cons

No cons for working for them

3.0

May 2, 2022

Just OK

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay, Benefits , , , ,

Cons

Culture , Corruption . . .

4.0

May 1, 2022

The good with the bad

Customer service

Recommend

CEO approval

Business Outlook

Pros

Friendly environment Great food Plenty of PTO

Cons

Last minute overtime Really busy

Viewing 265 - 267 of 636 Reviews

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Jobs at FirstEnergy

Transitional Meter Reader - IJ-0654

Meter Reader B - Local 2357

Customer Service Representative