Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

32% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"great people to work with and knowledgeable managers" ((in 42 reviews)); "+ great coworkers" ((in 19 reviews)); "Salary is good." ((in 17 reviews)); "Good work environment" ((in 15 reviews)); "Good pension competitive wage union" ((in 15 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 31 reviews)); "upper management at local operating companies do not care about employees" ((in 26 reviews)); "No work life balance here" ((in 21 reviews)); "Constant layoffs to save a dollar" ((in 12 reviews)); "No training, many open positions, fend for yourself." ((in 10 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

FirstEnergy reviews

2.7

32% would recommend to a friend

(636 total reviews)

Brian X. Tierney

13% approve of CEO

20% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (636 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FirstEnergy has an employee rating of 2.7 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 26% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

636 reviews

3.0

Jun 2, 2025

Boss dependent

Regulatory attorney

Recommend

CEO approval

Business Outlook

Pros

If you have a great boss you will be very happy and sucessful

Cons

Some folks are not cut out for leadership positions

1.0

Jun 2, 2025

Please don't work here.

It systems engineer

Recommend

CEO approval

Business Outlook

Pros

None at all I'd honestly have to say it's the worst place I ever worked.

Cons

Worked in their IT department only to have a bunch of snakes in their MIMs and Vegetation department try to engage in masonic workplace harassment and mobbing. None of the managers in their IT department are trustworthy especially upper management. They will constantly use Microsoft Teams to make insulting references if you're not a part of their masonic clique and they are also unlawfully monitoring employees electronic devices without their consent by means of an unethical hacker.

2.0

May 30, 2025

Might be better now

Meter reader

Recommend

CEO approval

Business Outlook

Pros

Pay was decent at the time.

Cons

Inept supervision Forced to take on others workload

Viewing 271 - 273 of 636 Reviews

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Jobs at FirstEnergy

Meter Reader B - Local 2357

Kingwood, WV

View job

Supervisor Regional Operations Line and Substation - WV Line Services - Gassaway Service Center

Planner Scheduler/Readiness Coordinator

Lineworker A - Physical - WV Line Services - Franklin Service Center

Associate Administrative Assistant - WV Operations - Morgantown Service Center

FirstEnergy

FirstEnergy reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Boss dependent

Please don't work here.

Might be better now

Top companies for "Compensation and Benefits" near you

Jobs at FirstEnergy