Does FirstKey Homes pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstKey Homes employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at FirstKey Homes. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at FirstKey Homes?

66% of FirstKey Homes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstKey Homes 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at FirstKey Homes?

Construction Superintendent (12) , Manager (11) , Property Administrator (10) , Maintenance Technician (9) , Property Manager (7) , Resident Services Coordinator (7) , Analyst (5) , Field Inspector (5) , Leasing Agent (5) , Accountant (4) , Finance (3) , Recurring Services Coordinator (3) , Superintendent (3) , Accounts Payable Specialist (2) , Anonymous (2)

What are the pros of working at FirstKey Homes according to real employee reviews?

"They provide great benefits and ways to give back to the community." ((in 27 reviews)); "Great pay" ((in 24 reviews)); "Although the company is fairly new they try their best to make sure that we have a great culture." ((in 23 reviews)); "Growth opportunity" ((in 9 reviews)); "Great benefits, amazing team members, growth opportunities!" ((in 9 reviews))

What are the cons of working at FirstKey Homes according to real employee reviews?

"Unorganized, poor management." ((in 13 reviews)); "No work life balance for managers." ((in 10 reviews)); "Managers don’t know what they are doing." ((in 7 reviews)); "The new leadership is horrible." ((in 6 reviews)); "Mass layoffs in the 3rd and 4th quarters every year." ((in 5 reviews))

What are employees saying about FirstKey Homes layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstKey Homes layoffs and their outlook for job security at FirstKey Homes in 2026.

What are the top reviewed FirstKey Homes locations?

Atlanta , Marietta , Charlotte , Phoenix , San Antonio , Dallas , Houston , Memphis , Indianapolis , Las Vegas , Kansas City , Miami , Kennesaw , Chicago , Saint Louis , Cape Coral , Fort Myers , Orlando , Homewood , Earth City , New York , Cornelius , Winston-Salem , Jarrell , Richardson , Nashville , Columbus , Jacksonville , Fort Lauderdale , Greenville

FirstKey Homes reviews

3.5

66% would recommend to a friend

(278 total reviews)

Mark Smith

67% approve of CEO

63% positive business outlook

Ratings by demographic groups

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FirstKey Homes has an employee rating of 3.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstKey Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

278 reviews

4.0

Nov 20, 2024

Honest Review

District operations director

Recommend

CEO approval

Business Outlook

Pros

Great pay, hybrid environment, upward promotion ability

Cons

Lack of work life balance, high stress environment, lack of recognition, lean staffing model

FirstKey Homes Response

1y

Hi. Thank you for taking the time to share your experience. If you have any additional feedback, we encourage you to reach out to us directly at hrhelp@firstkeyhomes.com.

4.0

Nov 15, 2024

Ever changing

Service coordinator

Recommend

CEO approval

Business Outlook

Pros

Nice people that work there

Cons

Micromanagement can be too much

FirstKey Homes Response

1y

Hi. Thank you for taking the time to share your experience. If you have any additional feedback, we encourage you to reach out to us directly at hrhelp@firstkeyhomes.com.

2.0

Nov 8, 2024

Previous hybrid dual role employee. Used and disregarded seems to be a common theme for tenants and employees.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay and benefits with an inclusive environment.

Cons

High turnover of supervisory positions and a major disconnect from the residents being served. The company has no real mission outside of making the owners more wealthy. This also means there is no loyalty and no visibility of the amount of work being done. The company will simply cancel work orders and falsify the number of vacancies versus completed builds to look good on paper to investors. There is also disregard for local squatter’s rights laws.

FirstKey Homes Response

1y

Hi. Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and value the opportunity to learn and improve. To better understand and address your concerns, we encourage you to reach out to us directly at hrhelp@firstkeyhomes.com.

Viewing 28 - 30 of 278 Reviews

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FirstKey Homes reviews

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Honest Review

Ever changing

Previous hybrid dual role employee. Used and disregarded seems to be a common theme for tenants and employees.

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