FirstKey Homes reviews

3.5

66% would recommend to a friend

(278 total reviews)
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Mark Smith

67% approve of CEO

63% positive business outlook

FirstKey Homes has an employee rating of 3.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstKey Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

278 reviews
5.0
Apr 11, 2023

The Company Gets It

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Executive leadership places a strong emphasis on rewarding employees for hard work and on developing in-house talent. Competitive base pay and benefits. Great culture. Leadership that listens. A company that is actively working to live out its values not only with its customers but employees too.

Cons

Uncertainty of the real estate industry can impact growth plans and annual goals. However, these threats are industry wide and not unique to the company.

4.0
Apr 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Diversity and inclusion are intentional. The benefits are good, encouraged to take time off to replenish. Management has an open-door policy. Great HR team and no payroll issues.

Cons

Constant Schedule Changes. Hired Mostly Remote but more in office is now required.

1.0
Apr 7, 2023
Recommend
CEO approval
Business Outlook

Pros

The Company pays well and the position was hybrid.

Cons

The Leadership is atrocious. They do not care about the employees, only profits. They discriminate against females, providing their male employees with more opportunities for success. They claim to be inclusive however it couldn’t be further from the truth. They do little to no due diligence on the homes they purchase. The homes are rented with various plumbing, electrical and construction issues. This forces the on-site teams to field calls from angry residents daily. They force you to work 50-60 hours per week and if you’re salaried you’re not compensated. I have been in the industry for 20+ years and never felt so used and abused. Stay far away!

avatar
FirstKey Homes Response
3y
I am sorry to hear that this was your experience while an employee at FirstKey Homes. Our commitment to our award winning inclusive culture is at the front of everything we do. With strong diversity representation at every level within the organization, to our Employee Resource Groups, to our interviewing processes, "including you" is one of our four foundational pillars at FirstKey Homes. The homes we are able to provide to our family of residents are some of the highest quality in the industry and while not all of them are perfect our construction teams and service teams work tirelessly to ensure our product is worthy of any one of our residents.
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Glassdoor has 288 FirstKey Homes reviews submitted anonymously by FirstKey Homes employees. Read employee reviews and ratings on Glassdoor to decide if FirstKey Homes is right for you.