Does FirstKey Homes pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstKey Homes employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at FirstKey Homes. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at FirstKey Homes?

66% of FirstKey Homes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstKey Homes 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at FirstKey Homes?

Construction Superintendent (12) , Manager (12) , Property Administrator (10) , Maintenance Technician (9) , Property Manager (7) , Resident Services Coordinator (7) , Analyst (5) , Field Inspector (5) , Leasing Agent (5) , Accountant (4) , Finance (3) , Recurring Services Coordinator (3) , Superintendent (3) , Accounts Payable Specialist (2) , Anonymous (2)

What are the pros of working at FirstKey Homes according to real employee reviews?

"Pay was good" ((in 25 reviews)); "Great benefits and PTO." ((in 24 reviews)); "Although the company is fairly new they try their best to make sure that we have a great culture." ((in 20 reviews)); "Great benefits, amazing team members, growth opportunities!" ((in 9 reviews)); "The team is amazing and walks you through every step." ((in 8 reviews))

What are the cons of working at FirstKey Homes according to real employee reviews?

"Unorganized, poor management." ((in 12 reviews)); "No work life balance for managers." ((in 9 reviews)); "Managers don’t know what they are doing." ((in 8 reviews)); "Mass layoffs in the 3rd and 4th quarters every year." ((in 7 reviews)); "The new leadership is horrible." ((in 7 reviews))

What are employees saying about FirstKey Homes layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstKey Homes layoffs and their outlook for job security at FirstKey Homes in 2026.

What are the top reviewed FirstKey Homes locations?

Atlanta , Marietta , Charlotte , Phoenix , San Antonio , Kansas City , Dallas , Houston , Memphis , Indianapolis , Las Vegas , Miami , Kennesaw , Chicago , Saint Louis , Cape Coral , Fort Myers , Orlando , Homewood , Earth City , New York , Cornelius , Winston-Salem , Jarrell , Richardson , Nashville , Columbus , Jacksonville , Fort Lauderdale , Greenville

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FirstKey Homes

FirstKey Homes reviews

3.5

66% would recommend to a friend

(278 total reviews)

Mark Smith

67% approve of CEO

63% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Compensation and benefits

3.7

Culture & values

3.6

Senior management

3.5

Career opportunities

3.4

Work/Life balance

FirstKey Homes has an employee rating of 3.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstKey Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

278 reviews

1.0

Dec 10, 2025

PE-run company

Recommend

CEO approval

Business Outlook

Pros

Not much on this front

Cons

I came here to support DEI and community engagement, and quickly learned this is not important to FirstKey. They have one person running this effort, who is grossly unqualified to do so (and lazy). The turnover is very high, as the PE company that runs it guts the organization every fall within an inch of its life. Stay away.

1.0

Sep 3, 2025

Sinking ship

Maintenance technician

Recommend

CEO approval

Business Outlook

Pros

Nepotism, free meaningless certifications, easy

Cons

You're asked to get 5 star reviews mostly so the managers cab save their bonuses

FirstKey Homes Response

9mo

Hi. Thank you for taking the time to share your perspective. We believe in accountability and integrity, which means acknowledging when employees feel their experience does not reflect the standards we strive for. Feedback like yours is important to help us reflect and identify areas where we may need to improve. The concerns you’ve raised about recognition, growth opportunities, and management practices are taken seriously. Please reach out to hrhelp@firstkeyhomes.com if you would like to discuss your experience further.

5.0

Aug 12, 2025

Great work place, beautiful work office

Sales

Recommend

CEO approval

Business Outlook

Pros

Great place to work , lots of opportunities for growth within

Cons

Working late , work on weekends

FirstKey Homes Response

9mo

Thank you for sharing your experience. We’re glad to hear you’ve found growth opportunities at FirstKey Homes, as excellence and accountability are core to how we support our team. We also recognize the challenges of late hours and weekend work, and will be sure to share that feedback. We want to ensure that FirstKey Homes remains a place where you can grow and thrive.

Viewing 121 - 123 of 278 Reviews

Jobs at FirstKey Homes

Resident Service Coordinator

Property Administrator

Property Administrator

Property Administrator