FirstKey Homes reviews

3.5

66% would recommend to a friend

(278 total reviews)
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Mark Smith

67% approve of CEO

63% positive business outlook

FirstKey Homes has an employee rating of 3.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstKey Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

278 reviews
5.0
Dec 7, 2022
Recommend
CEO approval
Business Outlook

Pros

The company and c-suite executives really care about their employees. Coming in with no experience in the property management world, they help to get you up to speed and excel.

Cons

Residents can be upset with lack of communication between departments - also frustrating for staff!

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FirstKey Homes Response
3y
Thank you for taking the time to provide this feedback. Our team values this insight greatly! If you would like to discuss this and ideas on addressing your concerns, I would love that opportunity. Kyle Walters kwalters@firstkeyhomes.com
1.0
Nov 30, 2022
Recommend
CEO approval
Business Outlook

Pros

Residents are the only plus

Cons

They just reduced the work force because they bought up all these homes then use a company that is known for stealing application money and sending out nothing but denials. Then send out a letter stating that they would be giving out severance package and allowing their employees they care so much about to keep their insurance. What a load of crap they ended up just firing people making up excuses as to why so they do not have to pay out the severance. They will start hiring again and when they do I hope everyone stays far far away from this toxic, lying and cheating company because don't giver your service to them they do not value anyone other than the value of their pocket books.

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FirstKey Homes Response
3y
Thank you for taking the time to share your viewpoint. We value our current and former employees' feedback in our unwavering commitment to fortifying our culture where all voices are heard. Like so many other companies, we are also navigating the current challenging macro-economic environment. If we make a decision that impacts our people, it's neither easy nor taken lightly and only made after exhaustively exploring and discussing all other options first. For these affected employees, we offered comprehensive severance benefits, provided outplacement services with a leading staffing firm, and continued bonus eligibility based on company performance. We also believe our industry-leading public sentiment rating, Better Business Bureau A+ accreditation, and solid occupancy and renewal rates affirm why prospective and existing residents trust and continue to choose FirstKey Homes. We are thankful for the time you have taken to leave this review, and we wish you all the best in your career.
5.0
Nov 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Everyone is very friendly and happy to help you

Cons

No cons, I enjoyed my time at the company

Viewing 205 - 207 of 278 Reviews

Glassdoor has 288 FirstKey Homes reviews submitted anonymously by FirstKey Homes employees. Read employee reviews and ratings on Glassdoor to decide if FirstKey Homes is right for you.