FirstKey Homes reviews

3.5

66% would recommend to a friend

(278 total reviews)
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Mark Smith

67% approve of CEO

63% positive business outlook

FirstKey Homes has an employee rating of 3.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstKey Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

278 reviews
1.0
Nov 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Some of the people are good, knowledgeable and good to work with.

Cons

The management from managers up to above including consultants who surprisingly are occupying director and above roles have NO idea how to motivate. Their idea of motivation is “We need you work 10 hour days indefinitely (as an exempt employee). If you don’t like it we will replace you.”

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FirstKey Homes Response
6y
Hi!Thank you for your time with us and we wish you well. We appreciate your feedback and will take this back to the team. We do work hard to provide a work/life balance and thriving culture for our team members. All team members will get a chance to tell us more on the upcoming employee engagement survey. If you have not had an exit interview yet, we can arrange that. Thank you for all that you did for FirstKey HomesSparkle
1.0
Oct 14, 2019

No for minorities, white males preferred.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay. Friendly support staff.

Cons

Forget about advancement if you’re a person of color. Just doesn’t happen. Huge turnover with blame aimed everywhere but the top. Revolving door across multiple departments. Work/Life balance is a joke. White Males will survive if they suck up to the right people. Latinos/Blacks of any level are on a clock regardless of effort. I am desperately trying to find another job so I can leave this place, don’t join me.

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FirstKey Homes Response
6y
HI there! This is really painful to read and I'm sorry you feel that way, however we are an Equal Opportunity Employer and we do not discriminate. I see that you are still a current employee and I'd love to set up some time to talk with you. The team member experience is important to FirstKey Homes and our employees will have a chance in the near future to respond to our annual employee survey; I hope you will fill it out . There are also other ways to leave feedback for the HR team including HR Business Partners or our anonymous hotline; either way, we want your voice heard. Please contact me or HR if you'd like to discuss your concerns. Thank you, Sparkle
1.0
Sep 23, 2019

STAY AWAY FROM THIS CLOWN SHOW CIRCUS

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly Co-workers friendly co workers friendly co workers

Cons

If you are a minority you can forget any title above Director. Company is ran by consultants. There is no structure. Company is not loyal to loyal employees. Overworked and underpaid. Shady business practices and shady owners. They preach about ethics but the company is ran by (nevermind). HR is a joke. Don't recognize hard workers until they are gone. Some of the Leaders of the company talk down on you as if you are beneath them. I could go on and on but I won't. I left the company I didn't get fired so no I am not disgruntled this is the truth.

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FirstKey Homes Response
6y
Hello, Thank you for taking the time to rate and review us. To be clear, we are an Equal Opportunity Employer and I am sad to read your comments. We indeed have had consultants helping us expedite important initiatives to improve the quality of living for our renters and to improve our team member experience; since the beginning of the year, we've been scaling back in this area and hiring full-time team members. We wish you the best in your career! Thanks, Sparkle
Viewing 229 - 231 of 278 Reviews

Glassdoor has 287 FirstKey Homes reviews submitted anonymously by FirstKey Homes employees. Read employee reviews and ratings on Glassdoor to decide if FirstKey Homes is right for you.