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      FirstKey Homes

      Engaged Employer

      FirstKey Homes reviews

      3.5

      66% would recommend to a friend

      (278 total reviews)
      avatar

      Mark Smith

      67% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      FirstKey Homes has an employee rating of 3.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstKey Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

      Reviews by job title

      278 reviews
      1.0
      Feb 20, 2018

      Worst Management ever!!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They pay their employees good! The salary is not worth the headache.

      Cons

      The new leadership is horrible. They treat their employees terrible. They are constantly changing things with little guidance on the changes. They have ran off and fired some of the best employees. Can not refer anyone to work for this company. Most the staff is looking for new jobs to get out soon.

      avatar
      FirstKey Homes Response
      8y
      Hello!%0A%0AI%20am%20sorry%20to%20read%20your%20review%2C%20but%20agree%20with%20you%2C%20our%20Team%20Members%20are%20vital%20to%20our%20success%20and%20very%20important%20to%20each%20of%20us.There%20are%20many%20ways%20our%20team%20members%20can%20give%20feedback%20throughout%20the%20year%2C%20to%20managers%20and%20to%20their%20HR%20Business%20Partners.%20I%20encourage%20you%20to%20do%20so%20if%20you%20haven't%20already.%20%0A%0AIf%20you%20would%20like%20to%20talk%20further%20about%20ideas%20on%20how%20to%20help%20make%20things%20better%2C%20please%20don't%20hesitate%20to%20email%20HR%40firstkeyhomes.com.%0A%0AThank%20you%20for%20everything%20you%20do%20at%20FirstKey%20Homes!%0A%0ASparkle
      1.0
      Feb 11, 2018

      Just a job...not a career

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You have something to do Monday - Friday and free coffee to drink.

      Cons

      Don't expect to use your brain while there. Everyone is afraid to make a decision that's well thought out. This company has run off and fired some people who really cared about the company. The people who are allowed to keep their jobs should really have an aptitude/drug test of some sort. The level of gossip, false rumors and inexperienced managers is unreal. Out of an 8 hour workday, you can expect to see anyone in Legal, Accounting and Collections talking and gossiping for at least 5 hours. The other 3 are divided between lunch and paying bills/shopping online. Again, the handful of people who were working were forced out by those feared for their job because they did not know how to do it. Unless you have a degree in eye rolling, gossiping and unprofessional apparel, you won't last here.

      avatar
      FirstKey Homes Response
      8y
      Hi!%0A%0AThank%20you%20for%20taking%20the%20time%20to%20write%20out%20your%20review.%20While%20I%20wish%20it%20was%20a%20better%20overall%20review%2C%20I%20do%20appreciate%20the%20comments.%20We%20know%20we%20can%20always%20get%20better%20as%20a%20company%20and%20we%20need%20to%20hear%20the%20bad%20with%20the%20good%20to%20grow.%0A%0AWe%20are%20pretty%20excited%20about%20what%20we%2C%20including%20you%2C%20are%20building%20here%20at%20FirstKey%20Homes.%0A%0AIf%20there%20is%20ever%20anything%20I%20can%20do%20or%20if%20you%20would%20like%20to%20give%20more%20feedback%2C%20please%20don't%20hesitate%20to%20email%20me%20at%20socialmedia%40firstkeyhomes.com%20%20or%20HR%40firstkeyhomes.com%20and%20let%20us%20know%20more.%0A%0AThanks%20you%20for%20all%20that%20you%20do%20here!%0A%0ASparkle
      4.0
      Jan 7, 2018

      Wonderful New Leadership

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company was stagnant for a bit but seems to finally realize the potential ahead. They have brought on some amazing leaders that are seasoned in the single family realm. It is refreshing to see where the company can go. I am very excited about the opportunity to come. Pay scale is not only competitive but exceptional.

      Cons

      HR seems to be a bunch of people who worked together before from a previous Cerberus company and are the equivalent to mean girls run by a cheap version of Regina George. I worked there prior to this HR reign and I sure hope it gets better.

      avatar
      FirstKey Homes Response
      8y
      Hi and thank you for your review! We appreciate all the positive words! We are very excited for what the future holds for us and we look forward to further evolving with our strong team of contributors. As with anything, change can be difficult. All of our teams with new leaders, including HR, are bringing about the necessary changes and structure we will need to grow the business at the rate we envision. We want to be best-in-class and we need strong systems and processes developed by multi-dimensional, experienced teams. It’s all good changes and will get us where we want to go! We are taking FirstKey Homes into an extremely bright future. Thank you for everything you do here and we are happy you are a part of our team! Scott
      Viewing 265 - 267 of 278 Reviews
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      ReviewsFirstKey Homes reviews

      Glassdoor has 287 FirstKey Homes reviews submitted anonymously by FirstKey Homes employees. Read employee reviews and ratings on Glassdoor to decide if FirstKey Homes is right for you.