Does FirstKey Homes pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstKey Homes employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at FirstKey Homes. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at FirstKey Homes?

66% of FirstKey Homes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstKey Homes 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at FirstKey Homes?

Construction Superintendent (12) , Manager (11) , Property Administrator (10) , Maintenance Technician (9) , Property Manager (7) , Resident Services Coordinator (7) , Analyst (5) , Field Inspector (5) , Leasing Agent (5) , Accountant (4) , Finance (3) , Recurring Services Coordinator (3) , Superintendent (3) , Accounts Payable Specialist (2) , Anonymous (2)

What are the pros of working at FirstKey Homes according to real employee reviews?

"They provide great benefits and ways to give back to the community." ((in 27 reviews)); "Great pay" ((in 24 reviews)); "Although the company is fairly new they try their best to make sure that we have a great culture." ((in 23 reviews)); "Growth opportunity" ((in 9 reviews)); "Great benefits, amazing team members, growth opportunities!" ((in 9 reviews))

What are the cons of working at FirstKey Homes according to real employee reviews?

"Unorganized, poor management." ((in 13 reviews)); "No work life balance for managers." ((in 10 reviews)); "Managers don’t know what they are doing." ((in 7 reviews)); "The new leadership is horrible." ((in 6 reviews)); "Mass layoffs in the 3rd and 4th quarters every year." ((in 5 reviews))

What are employees saying about FirstKey Homes layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstKey Homes layoffs and their outlook for job security at FirstKey Homes in 2026.

What are the top reviewed FirstKey Homes locations?

Atlanta , Marietta , Charlotte , Phoenix , San Antonio , Dallas , Houston , Memphis , Indianapolis , Las Vegas , Kansas City , Miami , Kennesaw , Chicago , Saint Louis , Cape Coral , Fort Myers , Orlando , Homewood , Earth City , New York , Cornelius , Winston-Salem , Jarrell , Richardson , Nashville , Columbus , Jacksonville , Fort Lauderdale , Greenville

FirstKey Homes reviews

3.5

66% would recommend to a friend

(87 total reviews)

Mark Smith

67% approve of CEO

63% positive business outlook

Ratings by demographic groups

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Reviews by job title

87 reviews

Reviews about "Culture"

Return to all reviews

5.0

Aug 30, 2023

We Celebrate Uniqueness!

Talent development lead

Recommend

CEO approval

Business Outlook

Pros

FirstKey Homes has a great culture that celebrates Uniqueness and encorages Keypers to bring their whole selfs to work. I Love the people I work with and the fact that we are all encouraged to give back to our communities. There are endless resources for self development and access to many self-growth tools.

Cons

This is a Pro to me but I think to some it may be a Con. FirstKey Homes is very fast-paced and although we are continuously encouraged to have work-life balance we do work hard when we are working. It is a demanding fast-paced work environment that comes along with a fast-growing company.

4.0

Aug 10, 2023

Comfortable and Supportive

Pricing coordinator

Recommend

CEO approval

Business Outlook

Pros

Great work environment Supportive coworkers and leadership who promote growth and development Great benefits and time-off policies Emphasizes community involvement

Cons

Hiring and onboarding processes felt disorganized

FirstKey Homes Response

2y

Thank you for writing this review and providing us with your feedback. If you would like to help us be better and more efficient, please email me at kwalters@firstkeyhomes.com to discuss your hiring and onboarding process. We want to make sure that all of our Keypers start out on the right foot! Thanks!

1.0

Aug 10, 2023

Applicants Beware

Accounts receivable specialist

Recommend

CEO approval

Business Outlook

Pros

Great appearance of company culture, corporate office is very appealing and clean.

Cons

Upper management will lie to your face and outsource your department in a heartbeat to maintain their bonus thresholds.

FirstKey Homes Response

2y

Thank you for taking the time to write this review and I am sorry that was how you felt tough decisions were made. With interest rates directly affecting our business and requiring us to become lean to maximize return to our investors, our leadership has had to make some very difficult decisions over the last year. We value and appreciate the contributions of our team members more than you know. Thank you for being such a valued member over 4 years of service.

Viewing 25 - 27 of 87 Reviews

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We Celebrate Uniqueness!

Comfortable and Supportive

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