Is FirstService Residential a good company to work for as a Associate Community Manager?

Associate Community Manager professionals working at FirstService Residential have rated their employer with 3.9 out of 5 stars in 126 Glassdoor reviews. This is a higher than average score with the overall rating of FirstService Residential employees being 3.8 out of 5 stars. Search open Associate Community Manager Jobs at FirstService Residential now and start preparing for your job interview by browsing frequently asked Associate Community Manager interview questions at FirstService Residential .

Does FirstService Residential pay Associate Community Manager employees well?

Associate Community Manager professionals rate their compensation and benefits at FirstService Residential with 4.0 out of 5 stars based on 126 anonymously submitted employee reviews. This is 7.8% better than the company average rating for salary and benefits. Find out more about Associate Community Manager salaries at FirstService Residential.

How happy are Associate Community Manager professionals working at FirstService Residential?

62% of Associate Community Manager employees at FirstService Residential would recommend their employer to a friend. This rating has decreased by 27% in the past 12 months. Associate Community Manager professionals have also rated FirstService Residential with a 3.4 rating for work-life-balance, 4.1 rating for diversity and inclusion, 4.1 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at FirstService Residential?

Community Manager (122) , Concierge (95) , Property Manager (87) , Administrative Assistant (84) , Manager (50) , General Manager (46) , Assistant Property Manager (38) , Community Association Manager (38) , Front Desk Receptionist (33) , Front Desk Associate (31) , Regional Director (31) , Portfolio Manager (28) , Assistant Community Manager (25) , Maintenance Technician (23) , Assistant Manager (21)

What are the pros of working at FirstService Residential according to real employee reviews?

"Good benefits with a healthcare company that is very common" ((in 129 reviews)); "Working alongside so many great people and building relationships through work and other company activities makes the environment so enjoyable." ((in 108 reviews)); "Work/life balance is good but the people are the BEST!" ((in 51 reviews)); "Great company culture and core values" ((in 33 reviews)); "Great work environment and people" ((in 31 reviews))

What are the cons of working at FirstService Residential according to real employee reviews?

"low pay and boring work" ((in 125 reviews)); "Management is bad but can improve" ((in 101 reviews)); "One admin assistant for the entire managerial team means that managers have spend a lot of time on basic tasks like filing and data entry." ((in 56 reviews)); "Salary is low for the average" ((in 43 reviews)); "No training and help from previous employees." ((in 41 reviews))

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FirstService Residential Associate Community Manager reviews

3.9

62% would recommend to a friend

(126 total reviews)

David Diestel

79% approve of CEO

69% positive business outlook

Ratings by category

4.1

Culture & values

4.1

Diversity & inclusion

4.0

Compensation and benefits

3.9

Career opportunities

3.4

Work/Life balance

3.4

Senior management

Associate Community Manager employees have rated FirstService Residential with 3.9 out of 5 stars, based on 126 company reviews on Glassdoor. This indicates that most Associate Community Manager professionals have a good working experience there. FirstService Residential is rated in line with the average (within 1 standard deviation) by Associate Community Manager professionals compared to other employers within the Real Estate industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

126 reviews

5.0

May 28, 2025

Great place to work

Community manager

Recommend

CEO approval

Business Outlook

Pros

Team atmosphere and very supportive

Cons

Have not experienced many issues

FirstService Residential Response

Thank you for taking a few minutes to share your positive experience with us! - Kaitlin Buccheri, Communications and Engagement Manager

5.0

May 27, 2025

Management

Community manager

Recommend

CEO approval

Business Outlook

Pros

Monday through friday schedule with weekends off

Cons

Pay could be alittle better

FirstService Residential Response

We are happy to see that you are enjoying your experience with FirstService Residential. Thank you for your hard work and dedication! We understand that improvements could be made in some areas and we certainly encourage you to speak with your leadership team or Human Resources representative regarding opportunities for growth. - Kaitlin Buccheri, Communications and Engagement Manager

5.0

Apr 23, 2025

It's good here

Community manager

Recommend

CEO approval

Business Outlook

Pros

Salary is very competitive Your portfolio is extremely manageable

Cons

Only 1 work from home day a week

FirstService Residential Response

Thank you so much for taking the time to complete a review. We are thrilled you're enjoying your time at FirstService Residential, and appreciate all that you do!- Emily, Global Director of Talent Acquisition

Viewing 10 - 12 of 126 Reviews

Jobs at FirstService Residential

High Rise - General Manager

Assistant Community Association Manager (Part-Time)

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FirstService Residential

FirstService Residential Associate Community Manager reviews

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It's good here

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