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      FirstService Residential

      Engaged Employer

      FirstService Residential reviews

      3.8

      74% would recommend to a friend

      (2,365 total reviews)
      avatar

      David Diestel

      87% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.7

      Senior management

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Jul 25, 2025

      First Service Cares

      Resident support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      FSR is caring for their employees and offers many different types of support options no matter your age or level

      Cons

      Insurance option is expensive if you choose to enroll

      avatar
      FirstService Residential Response
      11mo
      Thank you for taking the time to provide this feedback to us! Our culture of support is something so many of our associates connect to and we understand how frustrating insurance options can be. We will continue to work closely with our partners to get the best access and options we can for medical insurance and surely appreciate the feedback in this area. Take care! - Kaitlin Buccheri, Communications and Engagement Manager
      3.0
      Jul 24, 2025

      Reasonable Leadership

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company overall, but you can be at the mercy of a client contract depending on the needs of the organization in being able to place you elsewhere

      Cons

      Experience can vary greatly depending on your leader

      avatar
      FirstService Residential Response
      11mo
      Thank you for taking a few minutes to share your experience with us! - Kaitlin Buccheri, Communications and Engagement Manager
      5.0
      Jul 23, 2025

      Good place to work!

      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive management/team members Pay -

      Cons

      Not the best benefits Not enough guidance for buildings

      avatar
      FirstService Residential Response
      11mo
      Thank you for taking the time to write a thoughtful review! As we grow, we are finding new ways to scale our processes and procedures and introducing new programs for associate guidance and training especially at our sites, as you mention here. We appreciate hearing about your personal experience with us and will be sure to pass along your feedback - Kaitlin Buccheri, Communications and Engagement Manager
      Viewing 145 - 147 of 2,365 Reviews
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      ReviewsFirstService Residential reviews

      Glassdoor has 2,433 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.