FirstService Residential reviews

Limited growth opportunities for corporate employees.

-Used to be concerned with work/life balance when Merit. No longer the case. -Managers required to work overtime but do not get OT pay, even though they are technically not considered exempt. -Executive Management has no clue what Regional Management is doing. -No real support to on-site staff since recent VP was relocated to San Diego. New regional management team have little property management and customer service experience before being hired by company. -No positive re-inforcement and/team building. -Many changes since rebranding from Merit to First Service and many shady charges to Associations, etc. -Company values are not being followed by Regional Management. -Little to no growth in a region where growth is boundless. -Regional Mangement chooses not to invest in their employees with further education and accreditations. -Very high employee turnover. -Customer service to Boards and Association members has drastically declined. -Regional Team in Main Office are like the "mean girls". They sit in their office and gossip/complain about all their employees but offer little help.