Is Fiserv a good company to work for as a Client Technical Support Associate?

Client Technical Support Associate professionals working at Fiserv have rated their employer with 3.0 out of 5 stars in 248 Glassdoor reviews. This is an average score with the overall rating of Fiserv employees being 3.0 out of 5 stars. Search open Client Technical Support Associate Jobs at Fiserv now and start preparing for your job interview by browsing frequently asked Client Technical Support Associate interview questions at Fiserv .

Does Fiserv pay Client Technical Support Associate employees well?

Client Technical Support Associate professionals rate their compensation and benefits at Fiserv with 3.1 out of 5 stars based on 248 anonymously submitted employee reviews. This is 3.2% worse than the company average rating for salary and benefits. Find out more about Client Technical Support Associate salaries at Fiserv.

What are the top reviewed jobs at Fiserv?

Software Engineer (300) , Senior Software Engineer (256) , Project Manager (241) , Customer Service Representative (195) , Manager (180) , Business Analyst (176) , Director (171) , Software Developer (155) , Tech Lead (153) , Analyst (139) , Specialist (120) , Product Manager (99) , Technical Lead (83) , Business Consultant (66) , Senior Associate (65)

What are the pros of working at Fiserv according to real employee reviews?

"Good work life balance and can manage healthy personal life" ((in 851 reviews)); "For the most part the people that you work with and for are really great people." ((in 576 reviews)); "benefits are good but medical is a bit expensive" ((in 514 reviews)); "Good pay They are very flexible and will work with you" ((in 367 reviews)); "work and culture is good" ((in 310 reviews))

What are the cons of working at Fiserv according to real employee reviews?

"Poor management that are not supportive but will look to use you as a scape goat if you are not within their personal friends circle." ((in 593 reviews)); "Middle and higher managers don't have the power to make decisions for the benefits of their associates." ((in 247 reviews)); "Does not support remote emps Mandatory 5days in office Massive layoffs Project backlogs 2+yrs due to loss of staff" ((in 242 reviews)); "Senior leadership is of no use and just not brings any value or solution to the table." ((in 224 reviews)); "Blames managers for poor upper management" ((in 160 reviews))

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Fiserv

Fiserv Client Technical Support Associate reviews

3.0

38% would recommend to a friend

(248 total reviews)

Takis Georgakopoulos

Not enough data to show CEO approval

33% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Compensation and benefits

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

2.5

Work/Life balance

Client Technical Support Associate employees have rated Fiserv with 3.0 out of 5 stars, based on 248 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have an average working experience there. Fiserv is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

248 reviews

1.0

May 9, 2020

Call center

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Inside job, easy, meet cool coworkers

Cons

Micromanaged, low pay, bad management

4.0

Feb 19, 2020

Fiserv inc.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Well upkept facility awesome trainers a d training programs

Cons

High school environment with managers. If they don't like you they'll hound u till u quit.

3.0

Feb 15, 2020

Its average

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice benefits Cafe and game room Not too difficult of work No pushy sales tactics

Cons

Very repetitive work Bad HR... fired a good employee (not me) over something ridiculous. Over hiring people with no available desks... old equipment... Time off system is a joke As is the attendance policy.

Viewing 196 - 198 of 248 Reviews

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Fiserv

Fiserv Client Technical Support Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Call center

Fiserv inc.

Its average

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