Is Fiserv a good company to work for as a Fraud Support Associate?

Fraud Support Associate professionals working at Fiserv have rated their employer with 3.1 out of 5 stars in 37 Glassdoor reviews. This is a higher than average score with the overall rating of Fiserv employees being 3.0 out of 5 stars. Search open Fraud Support Associate Jobs at Fiserv now and start preparing for your job interview by browsing frequently asked Fraud Support Associate interview questions at Fiserv .

Does Fiserv pay Fraud Support Associate employees well?

Fraud Support Associate professionals rate their compensation and benefits at Fiserv with 2.5 out of 5 stars based on 37 anonymously submitted employee reviews. This is 24.6% worse than the company average rating for salary and benefits. Find out more about Fraud Support Associate salaries at Fiserv.

How happy are Fraud Support Associate professionals working at Fiserv?

13% of Fraud Support Associate employees at Fiserv would recommend their employer to a friend. This rating has decreased by 74% in the past 12 months. Fraud Support Associate professionals have also rated Fiserv with a 2.0 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.0 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Fiserv?

Software Engineer (301) , Senior Software Engineer (256) , Project Manager (241) , Customer Service Representative (195) , Manager (180) , Business Analyst (176) , Director (171) , Software Developer (155) , Tech Lead (153) , Analyst (140) , Specialist (120) , Product Manager (99) , Technical Lead (83) , Business Consultant (66) , Senior Associate (65)

What are the pros of working at Fiserv according to real employee reviews?

"Good work life balance and work from home options for most employees" ((in 853 reviews)); "For the most part the people that you work with and for are really great people." ((in 570 reviews)); "benefits are good but medical is a bit expensive" ((in 508 reviews)); "Good pay They are very flexible and will work with you" ((in 370 reviews)); "1) It's a product based company so you can expect a good salary and appraisals." ((in 270 reviews))

What are the cons of working at Fiserv according to real employee reviews?

"Poor management that are not supportive but will look to use you as a scape goat if you are not within their personal friends circle." ((in 598 reviews)); "Middle and higher managers don't have the power to make decisions for the benefits of their associates." ((in 250 reviews)); "Does not support remote emps Mandatory 5days in office Massive layoffs Project backlogs 2+yrs due to loss of staff" ((in 237 reviews)); "Senior leadership is of no use and just not brings any value or solution to the table." ((in 233 reviews)); "Blames managers for poor upper management" ((in 165 reviews))

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Fiserv Fraud Support Associate reviews

3.1

13% would recommend to a friend

(37 total reviews)

Takis Georgakopoulos

Not enough data to show CEO approval

4% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.1

Career opportunities

3.0

Culture & values

2.5

Compensation and benefits

2.3

Senior management

2.0

Work/Life balance

Fraud Support Associate employees have rated Fiserv with 3.1 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Fraud Support Associate professionals have a good working experience there. Fiserv is rated in line with the average (within 1 standard deviation) by Fraud Support Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37 reviews

4.0

Jun 29, 2021

Not bad

Senior fraud analyst

Recommend

CEO approval

Business Outlook

Pros

Decent company with really good benifits.

Cons

401k match is no longer available.

1.0

Jun 25, 2021

Management will use us as much as they please and lie to you about higher positions.

Fraud analyst

Recommend

CEO approval

Business Outlook

Pros

Hours somewhat stable. Some kind workers and staff.

Cons

Many managers brush off complaints by other employees and their coaching capabilites are subpar. The company doesn't care about your mental well being in any shape or form. Raises only happen on a yearly basis and you are lucky to see above $0.10 for said raise.

1.0

Jun 25, 2021

Terrible/no training

Senior fraud analyst

Recommend

CEO approval

Business Outlook

Pros

in the fintech world on paper they are one of the best at making money

Cons

No training provided. You are completely on our own and management is a joke.

Viewing 31 - 33 of 37 Reviews

Jobs at Fiserv

Fraud & Dispute Associate

Senior Quality Assurance and Test Automation Engineer

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Fiserv Fraud Support Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not bad

Management will use us as much as they please and lie to you about higher positions.

Terrible/no training

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