Fiserv reviews

3.0

44% would recommend to a friend

(10,764 total reviews)
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Takis Georgakopoulos

29% approve of CEO

43% positive business outlook

Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,764 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
2.0
Feb 8, 2011
Recommend
CEO approval
Business Outlook

Pros

The company doesn't look too bad on a resume; it has the kind of reputation that makes other companies want to pilfer it for good staff. Company is completely incapable of moving in the correct direction because they have a elaborately diversified product portfolio and they are not willing to shake things up sufficiently to actually make change. They will also need to invest a huge amount of money to provide the kind of consistent product delivery channel they are promising their customers. The stock price has managed to stay fairly consistent as of late. Vague contracts keep clients locked into their product purchases. Dilbert is relevant almost every single day. This company was the inspiration for the movie "Office Space"

Cons

FIserv 2.0 is a shady marketing attempt at change they won't invest in. Outsourcing is alienating much of the client base. None of the various holdings work together, most of the business units don't communicate at all and constantly point fingers at one another. Management rarely communicates to the staff about anything and is discouraged from presenting the truth. There isn't a consistent training program across all business units and they actually charge customers for their crappy attempts at software training. Salary and Benefits package is the joke of the industry, and there is no consistency between business units. Salary is a big dirty secret because they are cheap. Their only concern is money, someday they will have to realize that the employees should be happy, otherwise things are just going to keep going to crap.

3.0
Feb 8, 2011
Recommend
CEO approval
Business Outlook

Pros

Smart technical folks. Better management now than a year or two ago. Neat technical solutions and products.

Cons

Worst health insurance you can find. Poor compensation. HR is in the middle of everything except attracting and keeping talent. No agility. Lack of interdepartmental cooperation. Incentives not to cooperate. Continuous cost cutting in both petty and real ways. FET.

1.0
Feb 5, 2011
Recommend
CEO approval
Business Outlook

Pros

Fiserv Pays on time every time.

Cons

This place is full of rats, brown nosers and a-holes every which way you look. Worked there for close to one year and I learned one thing - relationships is what keeps you around this place. You could be a deadbeat but if you know how to suck up to bosses, which are may too many, and peers, you are not going to loose your job. All you got to do is just show up every day or dial in from home, be "visible". This is also one of my ex bosses told me too, that thats all he does and it has kept him around for years and many more to come. He just bull shits day in and day out, and practically contributes zero % of anything useful. If you are smart and passionate about change and improvements and quality work life, fogget bout it, do yourself a favor, do not accept position here if you are getting one. This place reallly suck bad.

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Glassdoor has 11,850 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.