Is Flagstar Bank a good company to work for?

Flagstar Bank has an overall rating of 2.8 out of 5, based on over 1,067 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 30% of employees would recommend working at Flagstar Bank to a friend and 22% have a positive outlook for the business. The best reviews about Flagstar Bank have been left by employees working as Intern , Underwriter and Branch Manager .

Does Flagstar Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Flagstar Bank employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Flagstar Bank. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Flagstar Bank?

30% of Flagstar Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Flagstar Bank 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Flagstar Bank?

Customer Service Representative (26) , Client Consultant (22) , Mortgage Loan Officer (20) , Bank Teller (19) , Relationship Banker (19) , Branch Manager (18) , Mortgage Loan Processor (16) , Financial Service Representative (13) , Intern (13) , Assistant Branch Manager (12) , Analyst (11) , Assistant Manager (11) , Manager (11) , Personal Banker (10) , Underwriter (10)

What are the pros of working at Flagstar Bank according to real employee reviews?

"Good benefits and holiday schedule." ((in 77 reviews)); "Pay was good until merger with to NY Bancorp and my department was outsourced to India" ((in 60 reviews)); "The people were great and going to work was always a pleasure" ((in 55 reviews)); "Good work life balance for the most part" ((in 33 reviews)); "With COVID going on I could work from home and the hours were flexible." ((in 28 reviews))

What are the cons of working at Flagstar Bank according to real employee reviews?

"Management is poor." ((in 66 reviews)); "Many layoffs." ((in 28 reviews)); "managing managers have very little idea of the work employees are doing and instead rely on gossip from ladder climbers." ((in 23 reviews)); "Only cares about how she looks to her senior leadership and steps on the ones below her." ((in 20 reviews)); "Staff is afraid of upper management and do not voice their concerns transparently as they have witness management retaliate." ((in 18 reviews))

What are employees saying about Flagstar Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Flagstar Bank layoffs and their outlook for job security at Flagstar Bank in 2026.

What are the top reviewed Flagstar Bank locations?

Troy , New York , Detroit , Hicksville , Jacksonville , Jackson , Bellevue , Lansing , Fort Wayne , Ann Arbor , Grand Rapids , Michigan Center , Atlanta , Farmington Hills , Sterling Heights , Livonia , Kenilworth , Chicago , Brooklyn , Holland , Houston , Peru , South Bend , Seattle , Staten Island , Phoenix , Birmingham , Canton , Waterford , West Bloomfield

Flagstar Bank reviews

2.8

30% would recommend to a friend

(972 total reviews)

Alessandro P. DiNello

37% approve of CEO

22% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (972 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Flagstar Bank has an employee rating of 2.8 out of 5 stars, based on 972 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Flagstar Bank employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

972 reviews

1.0

May 14, 2014

Company does not have a clue where it's going and how it's going to get there.

Branch management - assistant vice president

Recommend

CEO approval

Business Outlook

Pros

Flagstar bank has some extremely loyal employees who love what they do and wants this company to succeed.

Cons

The retail banking side of Flagstar is very unfocused. Weekly, if not daily focus is changed on a dime with no thought on how this affects the customer and it's own employees. Market managers are unwilling to listen to their own employees as to what the front line is hearing from it's customer base and when things are brought to middle managements attention it is just ignored. Market Managers use fear as a motivation, although this may work in the short term it will ultimately come back to haunt you in the end.

1.0

Sep 10, 2024

Run Away

It manager

Recommend

CEO approval

Business Outlook

Pros

Coworkers are great and get along well.

Cons

Company is on the decline since the merger. Flagstar used to be a great place to work with an awesome culture until it was bought by a NY bank. Since then the new leaders have run the place to the ground. Nothing gets done, no one knows what’s going on, they are not replacing people that are leaving, and they are rapidly leaving. Flexibility and hybrid work is quickly drying up. They do not promote from within. Salaries are low, half the company didn’t get raises or their bonus since the company is in financial decline. Many are looking for new opportunities.

4.0

Jun 16, 2023

Great except for IT

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Employees are genuinely cared about.

Cons

The IT department is beyond a joke and the whole company knows it. We literally all laugh behind your back at how incompetent you guys are.

Viewing 28 - 30 of 972 Reviews

Top companies for "Compensation and Benefits" near you

Wells Fargo

3.7★Compensation & Benefits

JPMorganChase

3.9★Compensation & Benefits

Bank of America

3.8★Compensation & Benefits

Capital One

3.9★Compensation & Benefits

Jobs at Flagstar Bank

Credit Products Specialist I

Head of Private Banking Credit Risk

Flagstar Bank

Flagstar Bank reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Company does not have a clue where it's going and how it's going to get there.

Run Away

Great except for IT

Top companies for "Compensation and Benefits" near you

Jobs at Flagstar Bank