Is Flagstar Bank a good company to work for?

Flagstar Bank has an overall rating of 2.8 out of 5, based on over 1,069 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 29% of employees would recommend working at Flagstar Bank to a friend and 21% have a positive outlook for the business. The best reviews about Flagstar Bank have been left by employees working as Intern , Underwriter and Branch Manager .

Does Flagstar Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Flagstar Bank employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Flagstar Bank. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Flagstar Bank?

29% of Flagstar Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Flagstar Bank 3.3 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Flagstar Bank?

Customer Service Representative (26) , Client Consultant (22) , Mortgage Loan Officer (20) , Bank Teller (19) , Relationship Banker (19) , Branch Manager (18) , Mortgage Loan Processor (16) , Financial Service Representative (13) , Intern (13) , Assistant Branch Manager (12) , Analyst (11) , Assistant Manager (11) , Manager (11) , Personal Banker (10) , Underwriter (10)

What are the pros of working at Flagstar Bank according to real employee reviews?

"Pay is good for the amount of work you do" ((in 67 reviews)); "Good benefits and holiday schedule." ((in 67 reviews)); "The people were great and going to work was always a pleasure" ((in 57 reviews)); "Good work life balance for the most part" ((in 36 reviews)); "Flexible work from home schedule" ((in 26 reviews))

What are the cons of working at Flagstar Bank according to real employee reviews?

"Management is poor." ((in 69 reviews)); "Too many layoffs." ((in 32 reviews)); "managing managers have very little idea of the work employees are doing and instead rely on gossip from ladder climbers." ((in 24 reviews)); "Staff is afraid of upper management and do not voice their concerns transparently as they have witness management retaliate." ((in 20 reviews)); "Only cares about how she looks to her senior leadership and steps on the ones below her." ((in 19 reviews))

What are employees saying about Flagstar Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Flagstar Bank layoffs and their outlook for job security at Flagstar Bank in 2026.

What are the top reviewed Flagstar Bank locations?

Troy , New York , Detroit , Hicksville , Jacksonville , Jackson , Bellevue , Lansing , Fort Wayne , Ann Arbor , Grand Rapids , Michigan Center , Atlanta , Farmington Hills , Sterling Heights , Livonia , Kenilworth , Chicago , Brooklyn , Holland , Houston , Peru , South Bend , Seattle , Staten Island , Phoenix , Birmingham , Canton , Waterford , West Bloomfield

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Flagstar Bank

Flagstar Bank reviews

2.8

29% would recommend to a friend

(974 total reviews)

Alessandro P. DiNello

36% approve of CEO

21% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.3

Work/Life balance

2.8

Culture & values

2.7

Compensation and benefits

2.5

Senior management

2.5

Career opportunities

Flagstar Bank has an employee rating of 2.8 out of 5 stars, based on 974 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Flagstar Bank employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

974 reviews

3.0

Jun 24, 2014

For the most part, the experience was good especially in the beginning.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There was an increased emphasis in training and it's good to be exposed to some training that doesn't necessarily involve your job.

Cons

There were too many levels of management and not enough communication throughout. And often changes in upper management in the last 3 or 4 years. It's difficult for me to recommend Flagstar as a good place to work anymore.

1.0

May 17, 2014

The higher the skirt, the higher the promotion!

Retail banking

Recommend

CEO approval

Business Outlook

Pros

There are a lot of good people, but also a lot of fake people. Be careful!

Cons

The fake and disingenuous people get the promotions. From hidden job postings to job postings that are only up for a few hours, even HR is in on the act. For every awesome person working hard, there are two lying and cheating to become the boss's favorite.

1.0

May 7, 2014

Big Mistake ...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I don't have anything good to say about Flagstar. Just moving on...

Cons

The worst time of my 20+ year banking career.

Viewing 301 - 303 of 974 Reviews

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