Pros
Very good paid time off policy if you can manage to stay and avoid layoffs. Starts at four weeks PTO a year. The remaining pros are really moot points because the entire department I worked for was outsourced to a third-party company from India: Got to work from home everyday. Pay was good for the skill of work performed. Supervisor was very hands off. One month severance when laid off (should have been more, see below).
Cons
Started as a contractor, worked for almost two years before I was fully hired in (they kept pushing back my hire-in date). Didn't appreciate the yo-yoing of getting hired in, just to be laid off eight months later. When hired in, salary decreased by $1 an hour. "It costs more to have a contractor than an employee". Not a huge difference, but come on!! Oh, and in January for annual salary increase my increase was $0.26 an hour. Yippee.. Also, my nearly two years of working at the company as a contractor did not count towards additional tenure towards my severance, but guess what, people who worked for a completely different bank before that bank was acquired by Flagstar DID have that time they worked not even at flagstar count. That is completely wrong. I worked at Flagstar starting in November of 2022, the entire time starting from then should have counted towards severance compensation. Changeover to outsourcing of IT support to India happened suddenly without advanced training or much planning, this means those still employed by the bank have likely had a terrible time getting support when having a problem that needs resolved. Moot point but before the outsourcing the IT department was horribly managed in terms of communicating changes to all teams, and having proper documentation of changes/procedures.
