Flagstar Bank reviews

2.8

30% would recommend to a friend

(972 total reviews)
avatar

Alessandro P. DiNello

37% approve of CEO

22% positive business outlook

Flagstar Bank has an employee rating of 2.8 out of 5 stars, based on 972 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Flagstar Bank employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

972 reviews
1.0
Jan 27, 2023

Downhill fast

Recommend
CEO approval
Business Outlook

Pros

Prior to the merger, it was a great place to work.

Cons

During and after the NYCB merger, things changed. We had to be extra profitable so the leadership could get their big payout and bounce. Round after round of layoffs culminating in a massive cut on 1/26. No notice layoff with zero compassion, delivered in a robotic five minute speech on WebEx. The heart of this company left with the former CEO. I understand business decisions and profitability and shareholders but a company absorbing another company and then stepping in and cleaning house with no warning or care is beyond the pale. May everyone behind these decisions step on a Lego.

1.0
May 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexible work from home schedule

Cons

I was an employee with Flagstar bank. Always met expectations and completed my work ahead of schedule, as with many of my fellow employees. On 4/22/22 at 1pm they scheduled a zoom meeting for 1:30pm. During this zoom call with over 100 people they told us all at once we were being laid off and relieved of our duties effective immediately. They then called another zoom a few days later urging us all to apply for call center positions with drastic pay cuts. The friends I had that did apply for this position never heard back. We believe this was because Flagstar didn’t want to consider anyone a transfer, so they could take back their vesting from our 401K’s. So a benefit used to encourage you to work there was taken away from us during this sudden unexpected layoff. They gave us a very small severance package of 2 weeks pay(not enough to even go through the onboarding process with a new employer). I would encourage anyone who wants to do business with, or become employed with Flagstar to think again. At the first chance they get they will screw you over, if it’s a benefit to them. They then will provide little to no support during your separation.

2.0
Mar 13, 2024

We love the way we have always done things!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you're looking for a place that fears innovation, loves manual and redundant processes, and has 687 layers of contributing managers to make simple decisions, you have found it!

Cons

Constant bickering on who's "legacy" way was best Super "meeting-happy" organization. Let's schedule a meeting to plan the next meeting! No one in leadership has experience running this size organization. Micro-Managing to the max. No empowerment to management. Everyone is afraid of making decisions. No one knows how to work in a proactive way. Just sit back and wait for everything to hit the fan and try to clean up the pieces.

Viewing 4 - 6 of 972 Reviews

Glassdoor has 1,067 Flagstar Bank reviews submitted anonymously by Flagstar Bank employees. Read employee reviews and ratings on Glassdoor to decide if Flagstar Bank is right for you.