Is Flagstar Bank a good company to work for?

Flagstar Bank has an overall rating of 2.8 out of 5, based on over 1,069 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 29% of employees would recommend working at Flagstar Bank to a friend and 21% have a positive outlook for the business. The best reviews about Flagstar Bank have been left by employees working as Intern , Underwriter and Branch Manager .

Does Flagstar Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Flagstar Bank employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Flagstar Bank. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Flagstar Bank?

29% of Flagstar Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Flagstar Bank 3.3 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Flagstar Bank?

Customer Service Representative (26) , Client Consultant (22) , Mortgage Loan Officer (20) , Bank Teller (19) , Relationship Banker (19) , Branch Manager (18) , Mortgage Loan Processor (16) , Financial Service Representative (13) , Intern (13) , Assistant Branch Manager (12) , Analyst (11) , Assistant Manager (11) , Manager (11) , Personal Banker (10) , Underwriter (10)

What are the pros of working at Flagstar Bank according to real employee reviews?

"Good benefits if you care about that" ((in 76 reviews)); "Pay was good until merger with to NY Bancorp and my department was outsourced to India" ((in 60 reviews)); "The people were great and going to work was always a pleasure" ((in 53 reviews)); "Good work life balance for the most part" ((in 35 reviews)); "With COVID going on I could work from home and the hours were flexible." ((in 23 reviews))

What are the cons of working at Flagstar Bank according to real employee reviews?

"Management is poor." ((in 62 reviews)); "Lots of layoffs" ((in 33 reviews)); "managing managers have very little idea of the work employees are doing and instead rely on gossip from ladder climbers." ((in 25 reviews)); "Staff is afraid of upper management and do not voice their concerns transparently as they have witness management retaliate." ((in 21 reviews)); "Only cares about how she looks to her senior leadership and steps on the ones below her." ((in 18 reviews))

What are employees saying about Flagstar Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Flagstar Bank layoffs and their outlook for job security at Flagstar Bank in 2026.

What are the top reviewed Flagstar Bank locations?

Troy , New York , Detroit , Hicksville , Jacksonville , Jackson , Bellevue , Lansing , Fort Wayne , Ann Arbor , Grand Rapids , Michigan Center , Atlanta , Farmington Hills , Sterling Heights , Livonia , Kenilworth , Chicago , Brooklyn , Holland , Houston , Peru , South Bend , Seattle , Staten Island , Phoenix , Birmingham , Canton , Waterford , West Bloomfield

Flagstar Bank reviews

2.8

29% would recommend to a friend

(974 total reviews)

Alessandro P. DiNello

36% approve of CEO

21% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Flagstar Bank has an employee rating of 2.8 out of 5 stars, based on 974 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Flagstar Bank employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

974 reviews

2.0

Mar 25, 2015

Don't trust coworkers

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent pay & the perfect hours.

Cons

Not a team working environment & co workers & management will throw you under the bus at any given time because of their laziness & lack of quality work ethics. The blame game will start at the top so don't trust, don't make friends because in reality they don't care about you. I worked hard everyday for almost 3 yrs only calling in 1 time during that span so don't think that perfect attendance, great work ethics, & providing excellent customer service is enough because it isn't. Its a back stabbing company at its best who will never care about their employees.

5.0

Mar 13, 2015

It was great. No complaints.

Summer intern

Recommend

CEO approval

Business Outlook

Pros

Great pay and love the employees. Very kind and great atmosphere.

Cons

Boring, days can feel long just sitting at a desk all day

1.0

Mar 6, 2015

Was treated terribly by management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Only pros I can say that I was treated much better by coworkers who treated me like a good friend or family member.

Cons

If you have a disability look elsewhere, you will get treated with no respect and will feel like an outsider by the management. They refused to honor a special chair for me when I had the actual doctor's note. They wanted to save money so they gave me an old chair but complained that it didn't match with the companies chair throughout the building. Also they don't have any supplies meaning you have to bring your own personal supplies on your own money. They are cheap and don't give out good raises. Also if you are working here save all evidence in case you get let go. They omitted half of my employee file when I obtained a lawyer to go after them due to discrimination and wrongful let go. They lied saying my work was bad, nit true my evaluation said otherwise. I noticed they let go all disabled and people who took medical leave first. You don't have an outside family life at all.

Viewing 826 - 828 of 974 Reviews

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Jobs at Flagstar Bank

Social Media Manager Sr

Credit Products Specialist I

Check Fraud Detection Analyst

Fraud Intake Specialist

Flagstar Bank

Flagstar Bank reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Don't trust coworkers

It was great. No complaints.

Was treated terribly by management

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Jobs at Flagstar Bank