Is Flagstar Bank a good company to work for?

Flagstar Bank has an overall rating of 2.8 out of 5, based on over 1,067 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 29% of employees would recommend working at Flagstar Bank to a friend and 21% have a positive outlook for the business. The best reviews about Flagstar Bank have been left by employees working as Intern , Underwriter and Branch Manager .

Does Flagstar Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Flagstar Bank employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Flagstar Bank. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Flagstar Bank?

29% of Flagstar Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Flagstar Bank 3.3 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Flagstar Bank?

Customer Service Representative (26) , Client Consultant (22) , Mortgage Loan Officer (20) , Bank Teller (19) , Relationship Banker (19) , Branch Manager (18) , Mortgage Loan Processor (16) , Financial Service Representative (13) , Intern (13) , Assistant Branch Manager (12) , Analyst (11) , Assistant Manager (11) , Manager (11) , Personal Banker (10) , Underwriter (10)

What are the pros of working at Flagstar Bank according to real employee reviews?

"Good benefits if you care about that" ((in 71 reviews)); "Pay was good until merger with to NY Bancorp and my department was outsourced to India" ((in 62 reviews)); "The people were great and going to work was always a pleasure" ((in 58 reviews)); "Good work life balance for the most part" ((in 34 reviews)); "Work from home id great" ((in 27 reviews))

What are the cons of working at Flagstar Bank according to real employee reviews?

"Management is poor." ((in 65 reviews)); "Too many layoffs." ((in 30 reviews)); "managing managers have very little idea of the work employees are doing and instead rely on gossip from ladder climbers." ((in 22 reviews)); "Staff is afraid of upper management and do not voice their concerns transparently as they have witness management retaliate." ((in 21 reviews)); "Only cares about how she looks to her senior leadership and steps on the ones below her." ((in 19 reviews))

What are employees saying about Flagstar Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Flagstar Bank layoffs and their outlook for job security at Flagstar Bank in 2026.

What are the top reviewed Flagstar Bank locations?

Troy , New York , Detroit , Hicksville , Jacksonville , Jackson , Bellevue , Lansing , Fort Wayne , Ann Arbor , Grand Rapids , Michigan Center , Atlanta , Farmington Hills , Sterling Heights , Livonia , Kenilworth , Chicago , Brooklyn , Holland , Houston , Peru , South Bend , Seattle , Staten Island , Phoenix , Birmingham , Canton , Waterford , West Bloomfield

Flagstar Bank reviews

2.8

29% would recommend to a friend

(972 total reviews)

Alessandro P. DiNello

36% approve of CEO

21% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (972 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Flagstar Bank has an employee rating of 2.8 out of 5 stars, based on 972 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Flagstar Bank employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

972 reviews

2.0

Oct 4, 2014

Proceed with caution.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get bank holidays off.

Cons

Too many to list unfortunately.

3.0

Sep 29, 2014

I learned the difference between wholesale mortgage banking and retail mortgage banking

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

i was exposed to a lot of avenues to originate loans with real estate agents and I learned a lot of ways to originate loans from cold calls.

Cons

I was told when I was hired that Flagstar sent loans to other banks for service if they didn't have a program available for a customer but found out this was untrue...also at the time of my employment processing was very slow...may have improved by now...

3.0

Sep 23, 2014

Things are improving

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Senior level management is trying to make improvements. Things have been quite unstable for last several years, but it feels like things are looking up.

Cons

Mid level management has been around too long. No matter how much senior management tries to make improvements, mid level managers are stubborn and unwilling to change. Most managers at that level are only in their position because of seniority. They lack the skills needed to mentor their employees. We basically just do what we are told, so there is really no opportunity to shine and that is sad as there are a lot of brilliant minds at Flagstar. If only their voices were being heard.

Viewing 847 - 849 of 972 Reviews

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Flagstar Bank

Flagstar Bank reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Proceed with caution.

I learned the difference between wholesale mortgage banking and retail mortgage banking

Things are improving

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Jobs at Flagstar Bank