Flagstar Bank reviews

2.8

30% would recommend to a friend

(972 total reviews)
avatar

Alessandro P. DiNello

37% approve of CEO

22% positive business outlook

Flagstar Bank has an employee rating of 2.8 out of 5 stars, based on 972 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Flagstar Bank employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

972 reviews
3.0
Sep 9, 2013

Open accounts and provide customer service.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They customers seem to be fairly loyal

Cons

There is little room for advancement and the leadership is constantly changing goals.

4.0
Sep 5, 2013
Recommend
CEO approval
Business Outlook

Pros

There are many good people that do a lot for their community and genuinely care for others, especially customers and coworkers.

Cons

Departments are like nuclear missile silos, especially the large generic departments like marketing. They either don't think to communicate and share info, or they don't want to. At times it is like 100 little companies, instead of 1. The officers club also exists like the military in the 1950's. Non-Officers don't communicate with officers outside their direct reports.

1.0
Aug 26, 2013
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, nice facilities and working conditions.

Cons

Management has no idea what their employees need to sufficiently assist the customer. They have great ideas, but don't know how to implement them. Most managers seem to dislike their job or really have no clue what their job actually is. We had a crew of 25 people and had 5 managers under that specific group. It's decent employment for people who need a job, not a career and no room for upward mobility. This is specifically directed at the Bellevue, WA branch.

Viewing 919 - 921 of 972 Reviews

Glassdoor has 1,067 Flagstar Bank reviews submitted anonymously by Flagstar Bank employees. Read employee reviews and ratings on Glassdoor to decide if Flagstar Bank is right for you.