Flagstar Bank reviews

2.8

29% would recommend to a friend

(974 total reviews)
avatar

Alessandro P. DiNello

36% approve of CEO

21% positive business outlook

Flagstar Bank has an employee rating of 2.8 out of 5 stars, based on 974 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Flagstar Bank employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

974 reviews
4.0
Feb 1, 2024

Growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Growth potential is very promising

Cons

Pay could be better. Communication

3.0
Jan 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Good Benefits. A ton of volume and loans to work on. Worked during COVID.

Cons

Working for a bank includes a lot of red tape. They did not seem to really want to do retail loans so we were confused why they would buy a retail division.

1.0
Jan 30, 2024

Do not work here

Recommend
CEO approval
Business Outlook

Pros

Hybrid work environment and fair compensation

Cons

The IT department in Troy is toxic. SOME managers bully subordinates and openly mock people they don't like. Other "leaders" try to dictate how to manage IT programs based on overwhelming project management guidelines, ineffective processes, and cumbersome paperwork. I am quite convinced they literally pulled these overelaborate PM guidelines out of their ears. Necessarily stringent banking regulations may play a role, but these guidelines are more about someone looking good rather than doing any real business good. Moreover, Flagstar is disorganized and reactive rather than proactive. It is a culture of fear rather than one of collaboration. Flagstar says it is inspired by Apple, but you cannot motivate or innovate in fear. You certainly cannot admire brands like Nike, especially Nike/Air JORDAN, and brag about your DEI efforts only as afterthoughts. They say that fortune favors the bold, but there is nothing bold about the folks Flagstar favors. Favoritism seems to be cast among the most insecure, sycophantic, tattling, and or mediocre people (like many organizations). Top leadership seems to be granted to some who fear and use fear, belittle, blame, and polish their ivory towers rather than inspire and lead. Or at the very least, plan. Additionally, Flagstar treats its contractors with such distrust it installs tracking/listening software on all contractor laptops. But at least it is transparent about it. This transparency, however, is not enough reason to accept a position if you are a talented IT project manager, business owner, programmer, etc. Get a paycheck elsewhere.

Viewing 268 - 270 of 974 Reviews

Glassdoor has 1,069 Flagstar Bank reviews submitted anonymously by Flagstar Bank employees. Read employee reviews and ratings on Glassdoor to decide if Flagstar Bank is right for you.