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Flagstar Bank

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Flagstar Bank reviews

2.8

29% would recommend to a friend

(974 total reviews)
avatar

Alessandro P. DiNello

36% approve of CEO

21% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.3

Work/Life balance

2.8

Culture & values

2.7

Compensation and benefits

2.5

Senior management

2.5

Career opportunities

Flagstar Bank has an employee rating of 2.8 out of 5 stars, based on 974 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Flagstar Bank employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

974 reviews
4.0
Sep 18, 2023

Good company

Mortgage underwriter ii
Recommend
CEO approval
Business Outlook

Pros

good team, nice manager, excelence support, nice environment

Cons

limitation in authorization, high pressure, time pressure

3.0
Sep 18, 2023

Certainly love/hate

Assistant manager
Recommend
CEO approval
Business Outlook

Pros

Flexible, work environment at the branch level is enjoyable, executive management doesn't expect staff to force products onto customers. Since Flagstar merger significant improvement shown.

Cons

These are from NYCB prior to the merger as I am an NYCB employee, cons marked with an asterisk (*) are still an issue but have been improved since the merger. Technology* Outdated operations* No executive visibility* When policies roll out they are unclear and often several revisions are needed Pay* (Flagstar has implemented an incentive structure, base pay still lacking) Communication between back office and branch is often vague, unprofessional, and provide no assistance, 2nd and 3rd requests often needed for a response. STAFFING- I cannot stress this enough, almost 10 years here and for about a collective 12 months have my branches been at 80% staff or higher. Usually branches operate about 60% or less

Viewing 295 - 297 of 974 Reviews
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ReviewsFlagstar Bank reviews

Glassdoor has 1,069 Flagstar Bank reviews submitted anonymously by Flagstar Bank employees. Read employee reviews and ratings on Glassdoor to decide if Flagstar Bank is right for you.