Mediocre pay and benefits with high copays. Promotions are based on relationships with upper-management rather than merit, leading to many inept middle-managers protected by mediocre upper-managers. Candor is a value only for upper-management, as those who speak up about the real issues are passed over repeatedly for promotions and quick to disappear during the next round of layoffs.
Flexera is a sales-driven company that reacts rashly to fluctuations in the numbers without a thorough investigation into the actual issues, which usually leads to good people exiting and problems persisting. Every department has major problems. Engineering management talks a big game but doesn't actually understand Lean, embraces inefficient processes, and doesn't play well with other departments. Product spends their time tweaking PowerPoint slides and talking about "strategy" instead of doing the groundwork to address the issues that customers care about. Sales won't train their teams on how to properly cross-sell other products, leading in huge revenue imbalances across products. Marketing operates like a high school clique and lacks expertise in the digital skills that matter. HR ignores feedback while recruiters don't understand the positions that they are hiring for. While there are important exceptions, many employees, particularly in management, are more interested in collecting a paycheck and protecting their cliques than doing great work.
At the top, private equity investors don't want to spend the necessary capital to compete in an increasingly competitive market, leading to a constant hunt for shortcuts to maintain numbers without investing anywhere close to as much money in product development as major competitors like ServiceNow and VMWare. Architecture drives the product process due to an intense focus on integration at the expense of building features that customers need. Products gained from acquisitions decline over time as good people leave and features are neglected while management chases the next mirage.