Flexport reviews

Thank you for sharing your feedback. We’re listening really hard to this one and want to give a thorough response, because there are a lot of troubling issues raised here. First: We take all complaints very seriously. We have zero tolerance for behaviors that alienate any team members, especially when these are based on gender, race, ethnicity, sexual orientation, or age. If you saw or heard anything that sounded like bullying or victim-blaming, that is not okay and that is not what we stand for as individuals or as a company. We appreciate your candor here and we hope you escalated through our People team during your time at the company. We are focused on creating a safe, inclusive environment where every employee feels like they belong, can be themselves, and can do the best work of their lives. This is embedded in our company objectives and will continue to be a huge priority for us. A couple of ways in which we are tackling this: 1) For about a year, we’ve been working with Paradigm -- a diversity and inclusion strategy firm that partners with leading tech startups and Fortune 500 companies -- to help us build and scale a stronger, more inclusive company. Paradigm conducted a very thorough analysis of our D&I efforts and gave us a set of detailed recommendations for every stage of the employee experience. We have implemented our first couple of rounds of these and are working on the next; we’ll continue working with Paradigm for the foreseeable future because there is always room for improvement here. 2) We continue to invest in hiring more People Business Partners, with an aim to hit a ratio of 150 employees to every 1 business partner. Research suggests that with a stronger ratio, people will feel more connected and comfortable sharing their experiences and concerns, so that we can quickly find resolution in any type of experience that feels exclusionary. We’re sorry that your experience here wasn’t positive. Flexport should be an amazing place to work for everyone; when somebody doesn’t have a great experience here, we take notice.