Pros
You'll make some good friends here. You won't be friends with everyone.
If you're breaking into tech, you can definitely get into operations if you say you're open minded, and express tons of enthusiasm to do whatever they want you to do.
If you're a bro, type A, and shamelessly dgaf but fake that you do, you might just prosper.
If you like beer, cheery people, and are good at blending into the walls and avoiding extra hours, you might set yourself up with a good situation.
If constantly checking your email and slack to provide updates about client cargo status makes you feel good and important, you have hit gold. Maybe it gets better after some time, but the fact that no one (secretly but obviously) does not want to do that, there's a healthy line of older operations folks trying to find their way out of that.
Cons
Operations grinds and sweats to keep clients happy.
Make sure you know what you are getting into.
Would definitely encourage finding a mentor who cares, but I think that's hard/close to impossible, as most are just trying to stay afloat.
Know you have other options. This place is well marketed. But things just seem off when people are scared to sit at lunch for more than 30 minutes. Maybe that's beautiful grind?
The people who have left after a year have done much better for themselves.
