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      Flexport

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      Flexport reviews

      3.5

      64% would recommend to a friend

      (1,186 total reviews)
      avatar

      Ryan Petersen

      78% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      Flexport has an employee rating of 3.5 out of 5 stars, based on 1,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Flexport employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Reviews by job title

      1K reviews
      5.0
      Aug 29, 2018

      Great product market fit; challenging industry; talented people; great culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The leadership is transparent and hold regular all-hands. We are growing rapidly and with that comes scaling challenges that all startups face in the growth phase. We know who we are and what we're trying to accomplish with clear goals and objectives. The culture is defined by great people that work hard, challenge each other, and want to fix this industry. We have a customer first attitude and are transparent with our clients to a fault. Catered lunch always wins and so do adorable dogs.

      Cons

      Remote offices can feel isolated from our engineering org. There needs to be better communication on where the product is moving.

      1.0
      Aug 13, 2018

      Don't Fall for the B.S.

      Operations associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      -You will become an expert in Supply Chain Logistics in this role (because you have to do everything lol) -Catered lunch -Healthcare is great -Interesting folks to work with

      Cons

      -This is not a tech company. Do not be fooled. This is a logistics company that is selling automation to their investors but cannot deliver on this goal anytime soon due to the complexity of this role. You will get to use a cool platform but every date, schedule etc must be inputted by a physical person. -No Promotions! All lateral moves. You will get additional responsibility with no pay increase. And it's already salaried which means Flexport wins and you lose. -I got 55k base with 10k potential bonus. It sounds good at first for logistics right? Except it's salaried. You will work for every dime. They make it seem like its above industry standard but if you work 60+ hours a week.. you do the math. -no work life balance. They will make a fuss everytime you want to take a work from home day and look at you sideways if you try to leave early to beat traffic. -Culture is just a fancy word for peer pressure to work you to death. It's also a fancy word for they are ready to fire you at any moment if you don't follow unspoken rules. Seen people get fired for no reason at all except that they were a "bad culture fit."

      avatar
      Flexport Response
      7y
      Thanks for your feedback. At Flexport, we value speaking candidly and believe in listening to others’ opinions. I’m disappointed that your experience at Flexport didn’t match our commitment to being the best place to build and grow a career. We agree that our employees are interesting, passionate, and hard working. That said, since joining the company in April, one of my focuses has been to evaluate both work/life balance and career development and progression at Flexport. I’m happy to say that we are making progress in both of these areas with plans for continued improvement. As a technology-enabled freight forwarder, we very much see ourselves as a tech company. We also know there will be manual work in the interim, as we continue to build automation into our platform. It is through the incredible work of our team and the feedback they give that will continue to drive the digitization of this industry. Again, we’re disheartened that your time here wasn’t aligned with your expectations but are grateful for your honest feedback.
      1.0
      Aug 9, 2018

      Worst company to work for, you mean NOTHING to them

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      CEOs business vision is good. Food and perks are nice.

      Cons

      Everyone else below CEO and C level don't care about the company but just to meet their metrics with zero feeling about the business. They have a lousy interview process, hire a lot of people and fire like a cake. So don't be a fool if they tell you they LOOOOOVVVEEEE you, it's just a big lie. They want to attract as many people as possible to the trap and fire afterward. That's how they think they oversmart the valley ;)))) Try to talk to a friend or buddy inside before you go, to make sure you are making a right move. Don't be like many of people get fired every month... Just ask around of their reputation.

      avatar
      Flexport Response
      7y
      Thanks for taking the time to write this review and for sharing your candid feedback about your time at Flexport. We are committed to fostering a transparent and collaborative environment for all of our employees, so I’m disappointed to hear about some of your experiences. We value and consider all feedback, and we’ll continue to find ways to improve—but I wanted to address a couple of your specific concerns here. Our Makers organization (what we call our Engineering, Product, and Design teams) is working hard to disrupt an industry and solve complex problems on a daily basis. They are a group of intelligent, collaborative, innovative individuals, and I’m proud to call them my colleagues. As a company that has had drastic growth over the last year, I want to acknowledge that with growth comes change. Our hope is that these changes will allow us to transition into what we believe is the next phase of Flexport’s development, and this includes continued development of our platform and products.
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      Glassdoor has 1,296 Flexport reviews submitted anonymously by Flexport employees. Read employee reviews and ratings on Glassdoor to decide if Flexport is right for you.