Flexport reviews

3.5

64% would recommend to a friend

(1,186 total reviews)
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Ryan Petersen

78% approve of CEO

53% positive business outlook

Flexport has an employee rating of 3.5 out of 5 stars, based on 1,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Flexport employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
4.0
May 11, 2018

Great Rocketship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are great and growth is awesome.

Cons

Work life balance. The same growth can lead to understaffed teams causing the need for teams to work even harder.

5.0
Apr 29, 2018
Recommend
CEO approval
Business Outlook

Pros

You own it, no powerpoints or politics/bureaucratic approvals that get in the way. Logistics is fast twitch so there are always quick wins to celebrate. Very rewarding to hear customer success stories through the transparent NPS program. High talent density, I always feel like I am the bottom 50% on smarts and competency in my peer group. Get out what you put in... we focus on the what and how so be good at the what you do and how you do it and the sky is the limit if you’re patient

Cons

The work requires a lot of mental and emotional resilience. Don’t join if you are not intrinsically motivated by the mission or something very materially true about the company such as working with good well intentioned people or the company culture. For ops team, it is still operations and real world hand to hand combat so be ready for some tough days in exchange for the excitement and professional opportunity that (2-4x YoY) growth creates. If you want to sip espresso and have philosophical discussions all day then this is not the place. If you want to get it done no matter how mundane or complex and be on a great team within a highly motivating environment, then this is the place for you... still time for a philosophical discussion here and there just not all the time :)

5.0
Apr 12, 2018

An Honest Review

Recommend
CEO approval
Business Outlook

Pros

-I still remember why I joined this company: to encourage global economic growth by making global trade easier. Do I think that everything I do is directly related to that goal? Of course not, this is a business and it needs to be successful before it can meaningfully change anything. But I think the company is steering in the same general direction it was when I joined -I've been able to work in San Francisco, New York, and now Hong Kong. These are some of the greatest cities in the world -I've been rewarded for hard work and results -I've met amazing people who have completely different skill sets and backgrounds than me -I have good work life balance. I definitely did not the first 2 years, as we were growing at such a rapid pace that to not work was to literally limit our growth. Now our organization is large enough with built in support for operations. I can make my own schedule, go to the gym when I want to, and take vacation when I want to.

Cons

The challenges I've faced during my time at Flexport are challenges you would face at any global company that is growing this fast. -People Ops has lagged behind the global needs of our workforce at times. -I've felt that my importance and relative impact has diminished as the company expands. -It's frustrating to implement meaningful change in a company of 700 people vs 50. I don't think any of these cons are unique to Flexport or any large group of humans that are working together towards a common goal. I don't read glassdoor reviews of the company, but if you are reading them, I would recommend you are aware of negativity bias

Viewing 1138 - 1140 of 1,186 Reviews

Glassdoor has 1,296 Flexport reviews submitted anonymously by Flexport employees. Read employee reviews and ratings on Glassdoor to decide if Flexport is right for you.