Flexport reviews

3.5

65% would recommend to a friend

(1,184 total reviews)
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Ryan Petersen

80% approve of CEO

54% positive business outlook

Flexport has an employee rating of 3.5 out of 5 stars, based on 1,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Flexport employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Feb 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Great team and culture Visionary leadership Strong values - Employee built Exciting projects and challenges Global rotations to overseas offices Many career paths Direct view into the global supply chain

Cons

Work-life balance can be challenging when there are so many interesting challenges and projects to tackle.

4.0
Feb 23, 2018
Recommend
CEO approval
Business Outlook

Pros

- Great culture that encourages innovation and hard work. - Smart, yet down to earth colleagues that will support you in your goals - Excellent senior leadership, even though the majority is white males (we are trying to change that!) - Desire to change the world, but not from a business to consumer perspective. We are trying to make global trade easier with transparency and efficiency for business to business transactions. An amazing women leader started Flexport.org that partners with Flexport.com to create good in the world. Our senior leadership then vowed to pledge 1% of our time and profits toward at-cost logistics services for non-profits and carbon offset programs for our clients. This project was completely driven from the ground up. This is an example of amazing empowerment from senior leadership as the work was solid and strategy was well designed. - Personally, working here has felt like I have gotten an MBA in a short time - grown a team, managed P/L, developed commercial strategy, designed investment strategies, etc. There are growing pains with such fast paced environment, but it is definitely rewarding work experience with lots of problems to tackle.

Cons

- Global Trade is a massive industry. At times, we are trying to boil the ocean with our platform's target market. We need to remain focused on the key business strategies (digital freight forwarding) before going up and down the market too fast (i.e. order management, fulfillment, etc). - Misalignment between the demand (sales + operations) and product. We need to focus on the paying customer for our product instead of internal supply functions that only focus on reducing the cost to serve (which is important, but the goals are not aligned with commercial strategy). This misalignment has caused a rift between commercial and product that needs to be addressed as soon as possible if we are going to scale effectively in 2018.

5.0
Feb 22, 2018

Director

Recommend
CEO approval
Business Outlook

Pros

I've been around long enough in this Industry and to a certain extent with Flexport to truly value what Flexport offers its employees. As TechCrunch called it, freight forwarding is unsexy, but that's the best part and why this is an amazing opportunity. The key to success at Flexport is taking the time and effort to understand how the freight forwarding world really operates at its current state. Once, anyone understands that part, its hard to not be passionate about what Flexport's trying to solve. Make no mistake, it isn't going to be easy, the freight forwarding eco-system is extremely manual and like pulling teeth. Change doesn't come over-night and often times, you will have to play along in the manual environment to eventually effect change down the line with our stakeholders. If you are looking to work at a tech startup that is striving hard to effect change and disrupt an extremely old fashioned industry, then this is your place. As for the workplace environment itself, having worked in conventional freight forwarding in other parts of the country, I greatly appreciate all the perks here! Fully stocked kitchen with beverages and snacks aside from breakfasts, catered in lunches, full on with a salad bar and dessert. People who work here are extremely smart, come from diverse backgrounds and multi-talented. This place definitely motivates you to be a better person everyday.

Cons

This is a new company trying to disrupt an old industry! At times, you would feel like you've hit a brick wall with stakeholders or the kind of work you do. Work can feel mundane during those times. It takes a little soul searching to keep your energy levels up. However, so long as you realize that you aren't alone and the sole purpose of Flexport's existence is to digitize mundane work and automate them away, you'll bounce back. If you are part of the operations team today, you are essentially helping clear the way for driving digitization & automation over time!

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Glassdoor has 1,294 Flexport reviews submitted anonymously by Flexport employees. Read employee reviews and ratings on Glassdoor to decide if Flexport is right for you.