Flexport reviews

3.5

65% would recommend to a friend

(1,184 total reviews)
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Ryan Petersen

80% approve of CEO

54% positive business outlook

Flexport has an employee rating of 3.5 out of 5 stars, based on 1,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Flexport employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
2.0
May 29, 2020

I wanted to love Flexport

Recommend
CEO approval
Business Outlook

Pros

Great culture - intelligent coworkers, genuinely nice and curious people work here - Catered lunches - Fantastic benefits - Leadership genuinely cares about you

Cons

The Data Operations Associate role is, unfortunately, mindless, busy work. The first month or two might be challenging as you navigate the company's platform, but it becomes seriously trivial work. You basically update schedules and message truckers - tasks that interns/people without college degrees can action upon. This is probably why DOAs are paid so low (another con).

1.0
Apr 3, 2020

Stay away. Horrible culture.

Recommend
CEO approval
Business Outlook

Pros

Great mission. Still some good people left.

Cons

Leadership is non-existing. Constant changes in management. D&I has a nice sound to it, and that is it. Unless you are part of the right click, good luck - you will soon realize it is best to leave on your own or you will be backstabbed, bullied and then fired. Not worth it. PBPs are mostly unprofessional, lack experience and empathy. Employee experience seems to imply only to people at a "certain level".

1.0
Jan 26, 2018
Recommend
CEO approval
Business Outlook

Pros

like any tech company, some perks

Cons

- they do not care about your career growth. the only thing they care about is making sure you do the data entry work if you are in operations; whether its in data ops, finance ops, etc, you are paid minimum wage. the company has no future given the lack of empathy from managers and executives. They do manager trainings but there are no good managers. THese managers are all 28 and know nothing about managing people at all. In addition, how do people get promoted? there is no structure for career advancement so naturally, favorites are always going ot get promoted.

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Flexport Response
8y
Ryan Petersen here, CEO of Flexport. Thank you for taking the time to provide us feedback. We care a tremendous amount about the career growth of all of our employees, at every level of the company. While many entry level jobs at Flexport do indeed start with data entry - we are always clear about that in our interview processes. Supply chains run on accurate data. Rather than doing data entry with lower cost offshore operations, we prefer to hire talented people from top universities in the regions where our customers operate. We do this explicitly because we do care about the career paths of our people, and want to create opportunities beyond data entry for the team. Today's data entry team members at Flexport are tomorrow leadership. People who joined Flexport as individual contributors now run important parts of our organization, including some of our largest regions. Our newest offices in Chicago and Hamburg were founded by leaders who joined Flexport as a Sales Development Representative and an Account Executive. Employees at every level are encouraged to join in the founding of new offices. And while nobody who joined in a role doing mostly data entry has yet been the founding GM of a new office, when we look at the many of the stars that emerged from that program, we know it's only a matter of time. At Flexport we believe in cross functional work, so we love generalists and people who are good at working across disciplines. We invest a great deal in training and leadership development at all levels of the organization to equip our managers with the skills they need to lead these cross-functional teams. We've created a Global Rotation Program, to give managers the kinds of diverse experiences and well-rounded skill sets needed to manage cross-functional teams. This program, and the leadership opportunities it enables, represents a tremendous life and career opportunities that our people love. Employees at every level are encouraged to rotate to a new office or discipline within the first 18 months of joining. With 11 offices in some of the world's greatest cities including New York, Amsterdam, Chicago, Hamburg, Los Angeles, Shenzhen, Atlanta, San Francisco, and Hong Kong, few companies can match the depth and breadth of global opportunities we provide for our people. Logistics is the circulatory system of the global economy. Flexporters get the opportunity to see learn how the worlds economic infrastructure really works as we help our customers run better businesses. Working here provides some of the greatest learning opportunities you'll ever find. It's why almost nobody ever leaves. We're all too fascinated by all the madness we've discovered in the depths of the world economy, and convinced we can actually use technology to make the world a better place. Rather than hear about it from this person or even myself, I encourage you to come get to know us to learn for yourself the kind of culture of opportunity we're creating. We do pay well above minimum wage and offer stock options and a number of great benefits to help you learn and grow like our book program which allows you any books you want for your personal or professional development. As always when a former employee doesn't see things the same way that we do, we have to be sorry that it didn't work out, wish them the best, and keep capturing feedback to do better.
Viewing 19 - 21 of 1,184 Reviews

Glassdoor has 1,294 Flexport reviews submitted anonymously by Flexport employees. Read employee reviews and ratings on Glassdoor to decide if Flexport is right for you.