Forrester reviews

No coherence between what Forrester does and what Forrester advises other companies to do. Poor strategy and a lack of resources with which to execute it. Rock bottom employee morale after a long series of management mistakes resulting in layoffs. Declining flexibility and perks that formerly offset the underwhelming pay (this includes a new mandatory work-from-office policy just a year after a big PR effort around the rollout of ‘Anywhere Work,’ lol). The CEO doesn’t seem to understand how the various parts of the business fuel each other: the legs have been cut out from the services side of the business to focus on syndicated products, leading to instability in the company and customers who don’t understand why sales reps keep hounding them with stuff that they don’t want or need. It’d be one thing if it was working, but Forrester has seen a nearly 2% annual revenue DECLINE over the last five years, meanwhile alienating huge swaths of employees.

Pay under the industry average and a disconnected executive team including a CEO that should be removed from the Board (this is a public company not a family business). This was once a shining star taking on a much larger Gartner effectively - now it has become a dumpster fire. I joined a customer-obsessed company with a tagline of "challenge thinking, lead change" and then left a company in serious turmoil with an added layer of irony that the research being developed and shared with clients was overlooked internally.