Forrester Research Associate reviews

2.1

2% would recommend to a friend

(50 total reviews)
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George F. Colony

1% approve of CEO

Research Associate/Associate Researcher employees have rated Forrester with 2.1 out of 5 stars, based on 50 company reviews on Glassdoor. This indicates that most Research Associate/Associate Researcher professionals have an average working experience there. Forrester is rated 40% below average by Research Associate/Associate Researcher professionals compared to other employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

50 reviews
4.0
Nov 24, 2015
Recommend
CEO approval
Business Outlook

Pros

Since I agree with most of the pros already listed (especially the benefit of working with smart people), I'll try not to repeat too many and focus on the Research Associate role. From the start I was treated like a research partner- not just an assistant. In my experiences I have always received honest feedback. I've worked with great mentors, both within and outside of my team. They worked with me to define my goals and then gave me projects that would help me achieve those goals. However, its important to note that capitalizing on the opportunities starts with self-motivation and taking the initiative. It can be intimidating to speak up in an environment of experts, but it can go a long way. In this role you have access to industry and business leaders; and there is a lot to learn if you are willing to start by pushing yourself.

Cons

Development and coaching do not seem to be consistent from team to team. Not having a cookie-cutter approach allows managers to coach in their preferred/best styles, but it means not all RAs receive the same level of developmental help (but there are a lot of people at Forrester that are passionate about helping RAs in their careers- so taking initiative to seek these people out goes a long way).

2.0
Apr 13, 2015

Research Associate

Recommend
CEO approval
Business Outlook

Pros

Decent name for a future job and the work life balance is pretty good. Forrester employs a lot of young, bright people and has some interesting opportunities to learn if you're placed on the right team.

Cons

Forrester does hire a lot of young, bright professionals to staff its research organization, though it does little to nothing with them. None of the "opportunities" available to a research associate are linked to merit, which encourages complacency and drives most of the junior staff to leave in the first year-18 months. The pay, as documented elsewhere, is barely more than half of the industry standard, and while everyone from the head of research to the head of human resources will tell you that it's not, it is. Many RAs wait tables, bartend or tutor in the evenings and on weekends just to be able to pay rent in a low-cost suburb of Boston or Cambridge. The work that RAs do is most often unrelated to research. 90% of the job within the first year is administrative, i.e. scheduling calls, running to the cafe to buy an analyst a Snapple, etc., and while there are some analysts that value the RAs that work with them, most view them as an expendable personal assistant, and exclude them from their research process. On a more general level, there is no connection between senior leadership and the rest of the organization. This has been commented on ad nauseam already so I won't get into detail, but when you're laying off employees and shredding their bonuses, is chartering flights to exotic locations and splurging on executive bonuses really a prudent decision?

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Forrester Response
11y
Your comments about pay at the RA level resonate. We’ve done extensive analysis of our compensation and benefits, and while our salaries are within the competitive range for nearly every position, we know we could do better at the junior Research Associate-level. We have already begun to take steps to improve our ability to attract, retain, and reward high-potential young professionals. Keeping pace with the market is a continual challenge; we are committed to doing so and to making significant progress in the near-term.
4.0
Feb 22, 2015
Recommend
CEO approval
Business Outlook

Pros

A friendly atmosphere where you can learn a lot of different things as you try to chart your career path. A fine place for new college grads to gain some entry level experience and have fun at the same time. You also have access to a lot of valuable research and information that can make you well-versed in areas that can create opportunities for future growth, whether it is Forrester or any other company you work for in the future. If I could go back in time, I would do it again.

Cons

Slow growth and poor upper management. The middle managers care about the employees under them, but do not seem to have much power or influence. In addition, the pay is very low despite the out of control cost of living in the Cambridge/Boston area. As a result, there is very high turnover because people eventually realize their skills are worth more in the job market. I definitely recommend working there if you are getting started, but recognize when the time has come to take your career to the next level. Upward mobility is quite stagnant due to the slow growth.

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