Forward Operations Associate reviews

3.4

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(2 total reviews)
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Adrian Aoun

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2 reviews
3.0
May 13, 2024
Recommend
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Pros

-super supportive team where everyone is very hardworking and intelligent -you have lots of ownership! that being said, you're often just putting out burning fires as opposed to building long-term solutions

Cons

-often feels like Forward is built upon a foundation of fear. the performance standards are very high and the company is always looking for ways to cut COGS. thus, people get fired at random times for being "a bad fit" or "not competent" and this is often comes as a surprise (i.e. no pip or warning or anything). this means that the "hardworking" nature of individuals at the company is often built out of fear of being let go at any given moment--which is pretty toxic. -notorious for conducting layoffs whenever the company starts to experience any sort of financial stress (a lot of instability with this job) -the product itself is not really great. a lot of current employees have even said that they wouldn't use the product because of all the bugs and its cost to value ratio. -experienced a huge round of layoffs recently that really caused the company to take a huge culture hit. a lot of the original pros surrounding the awesome culture at Forward no longer applies -felt like the company cared more about saving money and generating revenue than actually helping patients

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