Foundever reviews

3.9

77% would recommend to a friend

(19,182 total reviews)
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Laurent Uberti

83% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Oct 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Working from home, day shift mon-fri.

Cons

Long hiring process, short training, coaches need to be more concerned about helping their team resolve problems in a timely manner instead of making them wait, favoritism, coaches should be more concerned about their team members rather than their team numbers, we're told to restart computers, change passwords, call IT for tech troubles and boot up computers before punching in or after we log out or during our unpaid lunch hour. Sitel's handbook clearly states that it is against policy (and also the law) to work unpaid, but we're told these things will take "just a minute" to accomplish.

5.0
Aug 7, 2016
Recommend
CEO approval
Business Outlook

Pros

I had the pleasure of working from home with Sitel. No commute, I could wear my pj's to work, and was never late. Since I did not have a car it was the perfect job. Had great trainers and it was fun.

Cons

No evaluations after working there for 6 months, went through 3 different coaches. Which in hindsight is probably the reason the evaluations were not done. Sadly after working there for 5 months the project closed down and the only offer was a commission based job. Due to the lack of management information NOT given to the next coaches, the position that I would have gotten was passed on to someone else.

3.0
Jul 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Consistent work no matter what

Cons

Poor management. No communication. Ops managers don't care about employees at all

Viewing 112 - 114 of 19,182 Reviews

Glassdoor has 24,617 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.